Senior System Administrator
Maintaining accountability logs/ticket systems; establishing, maintaining, and implementing security protocols, policies and procedures as well as user/group accounts, policies, and privileges in DRA Account and Resource Management; writing/updating Standard Operating Procedures; maintaining and updating network diagrams via Microsoft Visio; maintaining TCP/IP communications/connectivity; implementing and maintaining work stations on the network and in DNS. Proficiency in the following unclassified systems/applications: Microsoft Windows 7 and Windows 10, Server 2008/R2, Server 2012, Server 2016, Microsoft Office Suite, Publisher, Visio, Access, and OneNote.Serving as a shift lead for configuration, maintenance, troubleshooting, repair and analysis of UASOCS data processing equipment. Performing basic configuration, monitoring, troubleshooting, analysis and repair of databases, switches, networks, video systems, and long-haul communications interfaces. Performing help desk, system/network administration, and staff scheduling. Prioritizing work center organization, equipment, and processes based on performance requirements and mission needs. Reviewing problem reports, assisting with root cause analysis, and implementing configuration and process changes. Providing technical support to UASOCS systems upgrades and configuration changes to include implementing software and firmware/hardware updates. Execution of training and mentoring programs and practices.
