Short term contract with IRD to provide JIRA administration expertise due to growing JIRA usage. Duties included day to day support, gathering of business requirements and creating/customising JIRA projects, user and administrator training and creating custom documentation.

Futrix provides a complex suite of business intelligence products that empower users to easily and quickly explore their data. Futrix is Java based, with an Agile development methodology and an infrastructure that uses BitBucket (Mercurial) source control, Jenkins CI, Jira/Confluence issue management with X-Ray test management extension. Automated testing was implemented using TestComplete and Selenium scripts. New test builds of the product suite required testing at least weekly in… Show more Futrix provides a complex suite of business intelligence products that empower users to easily and quickly explore their data. Futrix is Java based, with an Agile development methodology and an infrastructure that uses BitBucket (Mercurial) source control, Jenkins CI, Jira/Confluence issue management with X-Ray test management extension. Automated testing was implemented using TestComplete and Selenium scripts. New test builds of the product suite required testing at least weekly in addition to monthly maintenance releases and version releases every six months.Responsible for manual and automated testing of multiple versions of the web based BI tool, creating and managing multiple physical and virtual server environments that are used by testing and development and for creating new test cases/plans and adding automated tests.. Also responsible for administration of Jira and Confluence instances and supporting the new systems administrator as required. Assisted with the implementation of the continuous integration (CI) automation servers. Accomplishments:Vastly reduced the number of bugs in software releases and getting much faster notifications by implementing and extending the nightly automated testing suites. Increased the amount of code coverage in automated testsResearched, recommended and implemented X-Ray test management tool for our Jira system. This enabled better communication between testing and development as well as increasing collaboration with the remote testing teams.ISTQB certifications – studied for and gained two Foundation Level testing certifications out of office hours. Show less

Responsible for all the office IT infrastructure, maintaining Google G Suite user and application administration, multiple company web servers and sites and providing technical resources to the developers and testers (locally and remote) as well as general user support. Converted the office network servers to use open source Linux. Researched and started an ongoing virtualisation project to replace old physical servers with VMs and reviewed disaster recovery and backup processes to… Show more Responsible for all the office IT infrastructure, maintaining Google G Suite user and application administration, multiple company web servers and sites and providing technical resources to the developers and testers (locally and remote) as well as general user support. Converted the office network servers to use open source Linux. Researched and started an ongoing virtualisation project to replace old physical servers with VMs and reviewed disaster recovery and backup processes to include the new architecture. Also assisted with manual testing. Accomplishments:Implemented migration to an open source OS to save a significant amount of money on licencing for servers and virtual machines and enabled us to expand our testing infrastructure with no additional licence costs.Managed office infrastructure relocation to new premises – the project was completed on time with no technical issues or unexpected downtime. Show less

iKnow NZ Ltd implements Knowledge Management solutions including Document Management, Records Management, Workflow and Consulting.Responsibilities included office IT infrastructure and general support, providing pre-sales technical support to sales and doing on-site client installations, client data migration tasks and customisation of their BI applications.Accomplishments:Network refresh – migrated network to Windows Server 2003 and clients to Windows 7 and moved to… Show more iKnow NZ Ltd implements Knowledge Management solutions including Document Management, Records Management, Workflow and Consulting.Responsibilities included office IT infrastructure and general support, providing pre-sales technical support to sales and doing on-site client installations, client data migration tasks and customisation of their BI applications.Accomplishments:Network refresh – migrated network to Windows Server 2003 and clients to Windows 7 and moved to Google G Suite Applications.Increased client satisfaction with successful legacy data migration projects completed. Show less

Compudigm International delivered intelligence solutions for massive volumes of corporate data based on its seePOWER data visualization technology.Trained to install and customise the BI software. Responsible for installation, configuration and on-site testing for multiple clients and mentoring junior employees. Developed and ran on-site user and IT training courses for multiple clients as part of the project. Working with the developers to design and test configuration applications to… Show more Compudigm International delivered intelligence solutions for massive volumes of corporate data based on its seePOWER data visualization technology.Trained to install and customise the BI software. Responsible for installation, configuration and on-site testing for multiple clients and mentoring junior employees. Developed and ran on-site user and IT training courses for multiple clients as part of the project. Working with the developers to design and test configuration applications to increase efficiency of client configuration. Performing manual testing of new builds and bug fixes. Working on-site in client corporate offices and reporting to both client and internal management.Accomplishments:Successfully completed US-wide, multi-property casino installation for Harrah's Entertainment based in Las Vegas (now Caesars Entertainment).Significant performance enhancement after researching and recommending a change to the SQL engine that resulted in a massive reduction in querying time. Successful completion of the first US-based client installation project for Hard Rock Hotel and Casino, Las Vegas. Show less

Worked at d-Cypha on migrating a MS-Access application across to a custom built Oracle application. Duties included reporting on the current system, testing and documentation of the application in development and writing custom databases to aid the migration process.