Iain Sweatman Email and Phone Number

I have over 15 years of experience working in Customer Success, RevOps, and Sales. Most recently, I led the National and Strategic Partnerships team at SkipTheDishes, where I scaled a team of 12 up to 40, who were directly responsible for the growth and success of all of our major restaurant brands... I also wrote custom software solving process problems, advised the CEO, COO and VP on varied initiatives, implemented a Salesforce pilot project (AirKit and Vidyard, too!), minimized client onboarding time from 6 weeks to mere days, oversaw KPIs, and strategized. I've had the pleasure of working closely with Product, Finance, Marketing, and Sales on many transformative projects, and have coached and mentored many amazing people. I'm an advocate of an inclusive workplace, and work hard to nurture workplace collaboration and cohesion within the teams I manage. Previously, I worked in advertising, e-Commerce, and sales, where I consulted with SMB across the country on branding / campaign development, web presence (despite my personal aversion to it), and process optimization.If you catch me outside of work, I'm probably exploring outdoors, building something at home, spending time with my family, or researching something (It's a bit of a problem). I also love hot coffee - Feel free to reach out at iasweatmanlinkedin@gmail.com, we'll grab a cup!Competencies: • B2B• Big Data• Budget Management• Business Intelligence• Business Operations• CRM Management• Cross-Functional Collaboration• Customer Success Strategy• Data Analysis• JavaScript• Management• Performance Metrics• Problem Solving• Process Automation• Process Improvement• Project Management• RevOps• Salesforce.com• Sales Analytics• Sales Enablement• Sales Process Optimization• Sales Reporting• Sales Training and Onboarding• Solution Selling• Tableau• Team LeadershipTechnical Skills:• Automation: Airkit, Google Apps Script, and Zapier to automate workflows.• CRM: DocuSign, Salesforce SFDC, Vidyard, and Zendesk with proficiency in HubSpot, Insightly, and Microsoft Dynamics.• Data Analysis: Google Analytics, Google BigQuery, Google Sheets, Microsoft Excel, and Tableau.• E-Commerce: osCommerce, Shopify, WordPress MultiSite, and X-Cart.• Human Resource Information Systems (HRIS): Dayforce, and Workday.• Microsoft Office: Access, Excel, Outlook, PowerPoint, Teams, and Word.• Project Management: Asana and Smartsheet.• Programming: APIs, CSS, Firebase, Google Cloud, HTML, JS, PHP, and Visual Studio for program design and development.