• Developed the entire organization's groundbreaking digital excellence strategy and the technology operating model.• Successfully partnered with clients from diverse sectors, including real estate, property management, hospitality, transportation and the public sector.• Governed critical aspects of operations, including infrastructure, demand, business applications, process automation, and business continuity.• Pioneered global training practices, empowering teams in Jeddah, Riyadh, Dubai, London, and Luxemburg to excel.• Maintained exceptional stakeholder relations with 8 cross-functional departments and 7 subsidiaries within the organization.• Ensured 100% compliance with digital roadmaps, safeguarding multi-million SAR business assets.• Delivered substantial annual cost savings of 10-15% through optimized budget controls for operational expenses.• Enhanced IT service delivery capabilities, elevating shared services, cyber security, business continuity, and disaster recovery functions.• Safeguarded up to 30%+ of IT budgets through effective negotiation strategies, achieving an impressive 98% SLA adherence score.• Exceeded KPI expectations by over 175%+ on 100+ large-scale/medium business projects for key client accounts.• designed and implemented policies, processes, and standards and ensured risk and regulatory compliance. • drove digital transformation and introduced cutting-edge technologies, including business process automation, digital signature, e-commerce platforms, used vehicle platform in transportation, robotics, and AI.

Acting as a deputy to the Head of the IT department, overseeing all department’s strategic initiatives as well as IT development projects from conception to completion without compromising quality and deadlines.o Lead the development and execution of Digital Transformation strategy for the group. - Introduced the Digital Transformation Framework for SEDCO Holding and operational companies. - Introduced and Implemented the Virtual Office and Digital workplace for SEDCO group. Enabled all users or remote users specifically to work and utilize provided services. - Developed the digital transformation plan for one of SEDCO’s operational companies in the Auto Lease industry. Started with evaluating and developing the new strategy, business processes, business model, and enhancing our value proposition with the top management and board members alignment. o Lead the development and execution of Cyber Security Program with a provision to define processes and procedures to protect business assets. And increased the security awareness level in the group by 86% by developing multiple communication and support channels.o Heading the Business Continuity Management Program for SEDCO group. Translated every business process into a monetary value and measure the impact on the whole business, Business Impact Analysis (BIA) and the recovery time objectives.

Lead the development and execution of cyber security program with a provision to define processes and procedures to protect business assets. Direct and control Business Continuity Management Program for SEDCO group, identifying organization’s key risks and ensuring continuity of critical business processes during emergency or disaster. Steer all phases of IT development projects from conception to completion without compromising quality and deadlines. Conceptualize, design, and document IT processes to ensure seamless flow of operations at worksite

• Performing activities such as managing Business Continuity Management Program, implementing & supervising IT processes design and documentation, and directing IT security• Developing & deploying IT development projects; regulating network security including building firewalls, managing host security, file permissions, and adding & deleting users

• Setting-up proper communication channels with suppliers and vendors in order to reduce costs, obtain better services, and build win-win relationship• Administering network usage including traffic control and internet bandwidth utilization, identifying network problems, providing resolutions for future reference plan and ensuring all project requirements are met according to the budget and business needs• Troubleshooting, investigating, analyzing, and resolving user problems by analyzing their source, determining possible solutions, and testing and implementing solutions• Taking preventive measures

. Establishing PMO Office. CISSP Course. BCCPA, Blue Coat Certified Proxy Administrator • Project Management Training & Certification Program, PMP• Blue Coat Certified Proxy Administrator, BCCPA and Professional, BCCPP• SSL VPN, Configuring Juniper Networks Secure Access, JUN-CJSA• SSL VPN, Advanced Juniper Networks Secure Access, JUN-AJSA• Foundry Basics L2-L3, Ironview Network Management, INM

- Managing IT projects by controlling projects scope, meetings, expenses, budgets, and quality standards from upgrading to installing a new systems and appliances. - Establishing the proper communication channels with suppliers and vendors in order to reduce costs, obtain better services, and build win-win relationship.- Plan and implement network security, including building firewalls, managing host security, file permissions, and adding and deleting users. - Monitoring network usage including traffic control, and internet bandwidth utilization.-Suggesting and providing IT solutions to business and management problems.-Planning and implementing future IT developments and undertaking project work.-Document network problems and resolutions for future reference.

• Spearheaded the successful implementation of a brand new Cloud ERP and infrastructure solution in partnership with leadership, resulting in streamlined operations and enhanced data accessibility.• Maintained cross-functional collaboration with teams in finance, supply chain, warehousing, and human resources, fostering a cohesive work environment and seamless information flow.• Structured the IT department from scratch, seamlessly integrating new sophisticated systems into parent companies, leading to increased efficiency and responsiveness.• Organized and managed various business projects on behalf of clients, delivering valuable recommendations to executives, and driving strategic decision-making.• Developed clear goals and objectives to drive prosperity, aligning business strategies with technology initiatives, and ensuring optimal utilization of resources to meet the company's vision.

• Led client engagement for projects including ERP and IT infrastructure, working alongside the Board of Directors, resulting in seamless integration and improved business processes.• Remodelled the entire IT structure, optimizing the hierarchy and implementing improved salary and compensation structures, leading to increased employee motivation and retention.• Established and administrated data centers, redesigning IT structures to drive operational excellence, enhancing data security and accessibility.• Rapidly increased profitability within two years through strategic cost savings and revenue growth strategies that impacted multiple business lines.• Improved HR and compensation structures, resulting in enhanced employee satisfaction and a more productive workforce.

• Well-informed with latest technical and industry sector developments; imparted training to users of a new system• Worked closely with developers and a variety of end-users to ensure technical compatibility and user satisfaction• Acknowledged as one of the best 10 senior projects of the year 2005 ‘Ad-hoc Network Senior Project’ - Certificate of Thanks and Appreciation for Outstanding Senior Project’

• Supervised network usage including traffic control and internet bandwidth utilization• Established user accounts, permissions and passwords• Adjudged as one of the best trainees at Saudi Aramco IT ‘Certificate of Recognition for the Contribution to IT Customer Care Center’ for the year 2004