Skilled in developing and enhancing in-house quality procedures and standards, managing critical facility operations and maintaining accurate documentation for all operational and quality-related activities. Expertise in overseeing data center operations, including infrastructure management, preventive and corrective maintenance, and data center systems monitoring.Proficient in coordinating with internal and external teams and vendors to optimize operations and service delivery. Committed to enhancing efficiency through technological solutions and staff training, ensuring high-quality outcomes and customer satisfaction.Demonstrated ability to navigate change, solve problems proactively, and deliver results that align with organizational goals.