Developing Setu’s Payments Platform stack that include BBPS, B2B, Recurring Payments, UPI Switch, and integrated platforms serving Banks, NBFCs, and FinTechs.

Banking Alliances -> APM -> PM

CloudCherry offers global organisations to deploy and scale their Customer/ Employee experience management program.- Founding Member of the Southeast Asia Business Unit (Singapore, Malaysia, Indonesia)- Spearheaded the Implementation and Management of Customer Experience Programs for Fortune 500 clients, including Petronas and Allianz Insurance, as well as various BFSI customers. Other customers included Marina Bay Sands, UOB, DBS, AirAsia and more.- Drove Business… Show more CloudCherry offers global organisations to deploy and scale their Customer/ Employee experience management program.- Founding Member of the Southeast Asia Business Unit (Singapore, Malaysia, Indonesia)- Spearheaded the Implementation and Management of Customer Experience Programs for Fortune 500 clients, including Petronas and Allianz Insurance, as well as various BFSI customers. Other customers included Marina Bay Sands, UOB, DBS, AirAsia and more.- Drove Business Growth, scaling from 0 to 12 clients and managing over $2M+ ARR within two years.- Strategic Acquisition by Cisco in 2019, integrating our solutions into the WebEx Suite. Show less

Exotel is a leading Cloud Telephony Platform that facilitates communication for enterprises, startups, and SMEs across India and Southeast Asia.- Early Team Member: Scaled the inside sales team by establishing sales processes, creating incentive schemes, hiring, and training sales engineers.- Secured Key Clients: Onboarded major customers such as Swiggy, BlueDart, Flipkart, Zomato, and Pharmeasy, and expanded their accounts by deploying innovative communication use-cases with… Show more Exotel is a leading Cloud Telephony Platform that facilitates communication for enterprises, startups, and SMEs across India and Southeast Asia.- Early Team Member: Scaled the inside sales team by establishing sales processes, creating incentive schemes, hiring, and training sales engineers.- Secured Key Clients: Onboarded major customers such as Swiggy, BlueDart, Flipkart, Zomato, and Pharmeasy, and expanded their accounts by deploying innovative communication use-cases with SMS and Call APIs.- Enterprise Portfolio Management: Managed a portfolio of enterprise customers, consistently achieving revenue targets exceeding $2.5M+ ARR.- Customer Development Focus: Implemented strategies to reduce churn and reactivated dormant accounts, driving long-term customer engagement and retention. Show less

Co-founded a service-oriented startup at the age of 16, providing comprehensive hardware and software services for iPhones, iPads, and Macs, serving over 3,000 customers over four years.