Head Of It Latin America North
Current- Leading the Information Services organization (65 team members) for 32 markets, 3 regional shared service centers and 1 factory, + users spanning Mexico, Central America and the Caribbean
- Leading the digital transformation projects for Mexico and Central America by facilitating the adoption of agile methodologies, project based organization, process digitalization and automation linked with an.
- Deploy global and local solutions to achieve long term efficiencies in the markets, including market consolidation, factory footprint rationalization, remote trade activation, mergers and acquisitions and automation to.
- Launched new business unit in Mexico and CARICAM for Business to Consumer Operations (direct retail, e-commerce, omnichannel marketing and customer care)
- Changed the focus of the IS team and influenced in the rest of organization from internal efficiencies into a customer centricity
- Led a reorganization of the IS team from a matrix organization based in supported functions to an agile project based organization