Ianna A. Email & Phone Number

Vienna, Virginia, United States

Execute delivery of several Town of Vienna annual events including holiday specific festivals, weekly summer concert series festivals, holiday parades, adventure races, outdoor children's activity events, weekly neighborhood festival series, milestone celebrations in the Town, and teen specific festivals/ celebrations/ holiday parties/ and outdoor concerts. Assist in the smooth transition of producing pandemic friendly events: including Town drive arounds with holiday icons. Execute flexible needs for Town events based on audience, scale, celebration, and coverage.Oversee safety for children in activity engagement during events ranging from 12 months old to 18 years old. Oversee safety of event participants and even guests during Holiday parade by directing traffic and pedestrian pathways. Promote seasonal events, programs and activities for children, families, and senior citizens at weekly Town parties at a booth with flyers and other promotional ads and surveys.

Vienna, Va

Assistant Event Coordinator for the Parks and Recreations Department in the Town of Vienna

Gainesville, Virginia, United States

Facilitated the club wide audit score of an 89% in cleanliness inside and outside of the club. Receive weekly orders and email order forms received to financial directors within the company. Composed weekly and monthly schedules for the Facility Operations Department.Created interpersonal relationships with higher level individuals, as well as, team members in diverse departments.Well-averse in programs such as Workday, LinkedIn Learning, and Microsoft Teams Meetings.Responsible for ensuring safety and cleanliness of the club and act as Manager on Duty as needed. Ensure all departments have a manager/ leadership per shift and that all cleanliness needs are met.Delegate tasks to individuals to ensure fluidity in preparation of the turnover for the next team.Facilitate daily extensive cleaning protocol. Manage a team of two to six individuals.

Gainesville, Virginia, United States

Responsible for all safety and cleanliness of club inside and outside of the facility.Restock amenity products within locker rooms, such as washing, folding, and distributing towels.Ensure proper chemical usage per surface and consumption.Deliver excellent customer service being responsive to all customer inquiries regarding policies, procedures, products and services.

Extensively communicated with local business owners to gather and analyze data for the Town of Vienna to enhance the relationship between the two.Gathered and integrated the data of local businesses into Microsoft Office Excel for the Economic Development Manager.Assisted with the development of an economic development departmental reporting dashboard. Researched, prepared, processed and distributed documents specific to the needs of the department.Maintained and added valuable business information to the Town's official website. Assisted in the production of the Town's Economic Newsletter.Assisted in carrying out events to promote Local Businesses by creating flyers, spreading the word through various platforms and explaining the purpose of the event to town residents. Provided abundant energy and a fantastic atmosphere for coworkers and residents.

Mentor for the local teens and tweens in the Town of Vienna. Provide homework assistance and supports seasonal events. Leader of special topics, including healthy snacks for teens and tweens. Engage with teens and tweens dependent on their interests in physical and recreational activities including board games, dodgeball, and basketball.Facilitate entertainment and engagement of teens in the center. Ensure security of finances and manage the sale of food and beverages at the snack bar.Design and coordinate holiday parties, special events, milestone holiday celebrations for teens in the Town.Supervised two to four teens volunteering in the Town to promote initiatives and events for the Town of Vienna.Supervise Teen Center Events providing assistance with set up, break down, and service within the Teen Center facility.

Vienna Community Center

Supervised and encouraged 11 to 15 year old teens to challenge themselves in daily excursions for an 8 week camp program. Networking medium for 30 experienced or new teens per week to develop new friendships in a healthy environment and allowing each teen to learn, grow, and push themselves to be better versions of themselves with their peers.Responsible for transporting teens to and from excursion activities.Establish clear guidelines and expectations of participants for the week.Design weekly schedule on display for participants and other Vienna members to know where the activity is held per day.Ensure secure finances and manage the sale of products at the food and beverage bar.

Dulles Mall

Balance cash drawer and experience with handling finances.Oversee sales associates while assisting guests with all business inquiries.Evaluate and distribute weekly inventory.Maintain cleanliness throughout the store during all shifts.Execute merchandise wall designs and flow of the store.

Virginia

Interpersonally communicated and responded to cues to better serve diverse guests in a banquet and restaurant setting.Led a group of five banquet servers within a section of the event serving guests in my designated zone, responsible for set up, break down, serving guests during the event and preparing for the following event.Managed my zone within the restaurant for orders and opening and closing checks.

Virginia

Exceeded customer expectations by providing world class customer service to all guests. Analyzed daily and weekly inventory and submitted order forms.Managed daily finances and weekly reports. Inspired partners to perform tasks in a positive and efficient manor. Delegated tasks amongst teams of two to six people.