As part of building bank premium clients’ service system:Developed specification for automating premium service business processes in terms of premium customers preferences and needs data analysis for building their behavioral models, defining their categories and assessing the prospects for the partnership development; premium service system indicators fulfillment control; purchase of non-cash foreign currency transactions coordination;Created technical documentation for the developed software;Developed requirements for the implementation of the remote personal banking service for premium clients.In addition, the list of my professional duties at my current position includes:Analysis of the range of banking services used by premium clients;Premium service system indicators dynamics analysis;Interaction with international payment systems and other international companies for resolving disputes and improving business processes;Formation of the potential clients base and forwarding it to the bank institutions;Bank's institutions coordination concerning the timely renewal of premium payment cards;Correspondence with non-resident premium clients and coordination of the process of servicing them, etc.

Clients consultation;preparing and collecting the necessary documents for obtaining a loan;receiving and initial consideration of client applications;сalculation of solvency ratios;the analysis of the financial condition and solvency of the applicant, visiting places of business;conducting a credit assessment and determining the applicant's legal capacity;preparation of a report on the possibility of providing a loan;conclusion of contracts within the granted authority;control over the presence of an overdue debt at the borrower and carrying out work on its repayment in accordance with the legislation of the bank.