I am an experienced Technical Support and Administrative professional with a strong background in customer service, social media management, and operations. Over the past five years, I've developed a diverse skill set, from troubleshooting technical issues and managing CRM systems to dispatching work orders and coordinating with vendors in real estate-related operations.My experience includes roles as a Technical Support Specialist at Motive, where I handled inquiries across multiple channels and helped create a help center resource that improved support efficiency. Additionally, as an Administrative Assistant at Blue Chip Maintenance, I’m responsible for coordinating work orders across multiple U.S. states, ensuring tasks are completed on time, and managing contractor and vendor relationships.I also have experience as a Social Media Manager and business owner, which has given me expertise in social media strategy, customer engagement, and sales. My approach combines problem-solving, clear communication, and a dedication to delivering high-quality results.Skills:Technical Support & TroubleshootingCustomer ServiceSocial Media ManagementCRM ManagementAdministrative Support & CoordinationMultitasking & Organizational SkillsI’m passionate about streamlining processes, enhancing customer satisfaction, and bringing a proactive, solutions-focused approach to every role I take on. Let’s connect!