• Managed day to day operations of the resort, quick acting for incidents and requests.• Managed application, AD, Backup, Interface servers with time-to-time maintenance & backup.• Managed to protect with AV and Firewall with appropriate measures.• Managed Network devices, desktops & laptops, Printers & scanners, POS workstations, Music devices, PABX telephone system, IPTV system, Wi-Fi Aps, controllers, CCTV, NVR systems and other IT devices.• Managed Raspberry Pi, Mac Mini… Show more • Managed day to day operations of the resort, quick acting for incidents and requests.• Managed application, AD, Backup, Interface servers with time-to-time maintenance & backup.• Managed to protect with AV and Firewall with appropriate measures.• Managed Network devices, desktops & laptops, Printers & scanners, POS workstations, Music devices, PABX telephone system, IPTV system, Wi-Fi Aps, controllers, CCTV, NVR systems and other IT devices.• Managed Raspberry Pi, Mac Mini 4,5,6 devices for effective purposes like presentation & cache server.• Managed OLT, ONT, OLT Fiber connections as well as Cat-6 switch to switch SFP based connectivity.• Managed proper documentations for all installations, structure diagram, presentations, audit reports, IT procurements, upgrade proposals. Show less

• Troubleshooting & resolving Application, network, hardware, software related issues internally in all dept. in the organization.• Handling guest network, Wi-Fi, V-Lan Switches related issues & resolving.• Managing servers such as AD, backup, antivirus, Mails, Opera/PMS, other application related.• Configuring / Reconfiguring servers, desktops, Laptops, Mac Books, Tablets etc.• Handling & Supervising all infrastructure IT related issues performing and managing better IT… Show more • Troubleshooting & resolving Application, network, hardware, software related issues internally in all dept. in the organization.• Handling guest network, Wi-Fi, V-Lan Switches related issues & resolving.• Managing servers such as AD, backup, antivirus, Mails, Opera/PMS, other application related.• Configuring / Reconfiguring servers, desktops, Laptops, Mac Books, Tablets etc.• Handling & Supervising all infrastructure IT related issues performing and managing better IT services for the users & for the guests in the property.• Handling Telephones for the internal depts. & for the guests using Smartel Software & utilities.• Controlling CCTV camera systems, DVR systems giving proper networking and ip-address.• Handling the Door Lock / Key card for the guest rooms & as well as conference halls using software ‘Onity’.• Giving excellent IT support for the international/global functions such as HP , Cisco , Wipro annual meets etc. with Video / Call conferencing facilities . • Planning the IT Capex & requirements for the year and maintaining proper AMC for the all IT equipment’s in the property. Show less

• Troubleshooting the software, hardware, applications and networking related issues in the property.• Handling & troubleshooting Os, networking related issues in windows platform.• Configuration and Management Windows Server 2008, Windows XP, Windows 7, Windows 8, Windows 10.• Configuration and Management MS office Outlook applications including Outlook 365.• Checking and resolving the first level Hardware issues of Desktops, Laptops, Touch POS systems, Bio sentry device… Show more • Troubleshooting the software, hardware, applications and networking related issues in the property.• Handling & troubleshooting Os, networking related issues in windows platform.• Configuration and Management Windows Server 2008, Windows XP, Windows 7, Windows 8, Windows 10.• Configuration and Management MS office Outlook applications including Outlook 365.• Checking and resolving the first level Hardware issues of Desktops, Laptops, Touch POS systems, Bio sentry device, scanners, Printers, N/W devices etc.• Handling tickets using ccm.net ticketing tool provided by TCS.• Handling all infrastructure issues performing and managing better IT services for the users in the property.• Providing Wi-Fi Assistance for guests and handling issues smoothly Show less

Checking the first level hardware , network issues of systems in the Manappuram branches and assign the calls to the concern dept accordingly.

Controlling the all desktop , Laptops and checking , troubleshooting the hardware issues of network switches,cables etc.