PROFILE SUMMARY: Commitment towards meeting project deadlines. Has desire to work in dynamic and challenging environments. Ability to work in team as well as individually. High patience level, self-confidence and hard working nature. Excellent interpersonal and communication skills. Use common sense more often than theoretical knowledge.JOB RESPONSIBILITY: Installing, supporting and maintaining hardware and software infrastructure. Managing email, anti-spam and virus protection. Monitoring network usage. Suggesting and providing IT solutions to business and management problems. Ensuring that all IT equipment complies with industry standards. Analysing and resolving faults, ranging from a major system crash to a forgotten password. Undertaking routine preventative measures and implementing, maintaining and monitoringnetwork security, particularly if the network connects to the internet. Providing training and technical support for users with varying levels of IT knowledge andcompetence. Supervising other staff, such as help-desk technicians. Working closely with other departments/organisations and collaborating with other IT staff. Planning and implementing future IT developments and undertaking project work. Monitoring the use of the web by employees.IT SKILLS: Installing new software and hardware. Setting up user accounts, permissions and passwords. Maintaining adequate security, especially where networks link to the World WideWeb. Finding and fixing network faults. Putting in place preventative maintenance schedules. Giving technical support to end-users. Providing training on new systems. Carrying out day-to-day administration and monitoring network use. Planning and implementing future developments. Local area networks (LANs) – connecting computers within a limited area like anoffice or building.