B. Dawn Smith Email & Phone Number

Pflugerville, Tx

Austin, Texas Area, California, Arizona

Manage all office / administrative functions for start up company with offices in Texas, California and Arizona.

Austin, Texas Area

Oversee the office administration and operations at the corporate offices. Schedule meetings, arrange travel, manage vendor relationships, administer data management processes and prepare corporate correspondence. Order supplies and equipment, implement office relocations, assist with IT purchases and logistics as well as troubleshoot problems. Open mail and handle phone calls, set appointments and manage calendars for owner/CEO, and CFO. Process payroll, and expense reports, administer corporate credit card accounts. Take on role as HR administrator, processing new hire paperwork, enrolling new hires in benefit programs and setting up employee files, process payroll. Facilitate recruiting for Austin area. Handle all corporate insurance matters to include general liability, workers compensation, and vehicle insurance ensuring compliance, and managing ongoing issues. Assist with customer service issues and act as back-up in finance area when needed. Support marketing programs.

Austin, Texas Area

Executive administrator for corporate office at start-up company manufacturing thin film solar modules. Provide high-level, critical support to CEO, CSO, CTO, CFO as well as all VP and Directors. Provide administrative support to Board of Directors, arranging meetings and dinners, developing presentations and regular contact. Work with VP of Finance and legal counsel to prepare and distribute all correspondence to shareholders. Set up and maintain proprietary corporate files and record retention policy. Effectively develop and manage document enhancements including automation of documents, templates, agreements, and contracts.. Maintain confidentiality of all corporate, personnel and research matters, including patent and trademark material. Handle phones, e-mail, mail and visitors, responding independently when possible. Resolve routine and complex inquiries. Arrange domestic and international travel, and manage calendars, prepare expense reports. Draft and edit correspondence, schedule meetings and conference calls. Arrange catering & setup for meetings and assist with compilation of related material or events. Assist with shipping and receiving to include ordering of parts and supplies for both office and manufacturing, entering receiving through ERP system. Assisted with facilities management at R&D campus to include vendor contact, maintenance scheduling and onsite supervision. Provide HR support including but not limited to interview scheduling, travel arrangements, new hire support, intranet site support and benefit enrollment support. Maintain files for legal documents, contracts and non-disclosure agreements; assist as needed with initiation of new documents. SharePoint administration as required: set up new sites, libraries, workspaces etc., modify and/or relocate existing sites as requested, assist with internal customer user questions.

Research and analyze data and manual files; produce reports used for litigation support. Review, analyze, and format complex data from various third party vendors for use in customized databases. Develop, automate and maintain databases housing detailed claim and eligibility information used to track and process receivership liquidation data for estate administration. Provide assistance to the Claims Analysts, including the review, validation and processing of claim files. Produce ad hoc and monthly reports detailing claims process progression and identifying data clarification requirements. Perform the calculation, transfer method preparation, allocation and tracking of complex, distribution funding. Create and disseminate detailed, accurate data in compatible format to be utilized for supplementary claims processing administration.

Manager Relief Associate 2001 - 2002Comanaged & supported a 10 member team responsible for support of company organizational information needs. Rotating manager for other departmental units as needed. Analyzed and documented existing processes suggested and implemented improvements. Responsible for project management & oversight of system conversion and site migration details.MIS Assistant, Sr. (Database Developer) 1999 -2001Developed new databases with automation to support a dynamic organizational environment. Analyzed financial and statistical data sources and formatted into compatible structure for use in existing systems.Created/produced daily and ad hoc reports based on financial and statistical data detailing variance explanations, system performance, and unit goals. Documented processes, and handled detailed inquiries regarding processes and their development. Arbitration Specialist 1998-1999Analyze and apply collection techniques to conclude or collect delinquent accounts. Exercise effective human relations skills to counsel customers, use skiptracing techniques to locate customers. Ensure all appropriate policies and procedures have been followed and properly documented.Project Manager 1996 -1998Train, coach and develop a team of up to 65 temporary employees. Responsible for maintaining schedules, audit of weekly payroll, and recurrent training. Act as liaison with other departments to identify and correct application problems.