Bill Marlow, M.Ed., Aphr Email and Phone Number

Cornerstone Building Brands is the largest manufacturer of Exterior Building Products in North America.From 93 manufacturing plants and 72 warehouses & distribution centers, Cornerstone leverages a coast-to-coast network to provide superior service. With a hybrid workforce, I am delivering training both in-person as well as virtually. Delivering programs created by the Learning & Development team.- Aspiring Leaders- Leadership Essentials- DiSC- High Impact Interviewing- Train the Trainer

• Keynote Presentations• Workshop Facilitation• Develop training programs aligning professional development with corporate goals. • Facilitate end-user training, ensuring knowledge transfer and information retention. • Provide strategic contributions to instructional design process and training initiatives.• Leverage technology and innovation into curriculum design and training executions. • Perform curriculum audits to identify gaps and improve training program.

• Facilitator of high-impact training seminars and keynote speeches for clients audiences • Facilitating virtual L&D, E Learning modules, LMS, Microsoft Office, and hybrid presentations• Leverage Zoom (440+ sessions) focusing on project implementation• Executing logistics focused on learning solutions outlines for delivery of training programs• Delivering strategic asynchronous & synchronous solutions for global growth methodologies • Consulting on organizational culture for developing relationship building in customer service• Successfully spearheading initiatives that lead to research on new partnerships • Crafting innovative professional development programs that cater to business client needs • Received recognition for effectively communicating data analysis to diverse talent pools• Leading cross-functional teams to overcome complex challenges and achieve project milestones• Successfully conducted training for programming organizational change development programs • Teaching administrator strategies for a 25% increase in team members orientation

• Defined membership coordination to maintain schedule of mystery shop bookings & expenses • Directed 30% increase in customer satisfaction for resourceful, responsible program work orders • Coaching sales teams on cross selling for data driven 40% increase in up selling KPIs • Manage blending of customer needs and judgment in timely delivery of training programs • Consultative meetings to assist with business partner organizational knowledge • Analyze data collection for ROI to reflect commitment to cost effective investment decisions • Tracked corrective action to deploy clinical standards for access to program training sessions • Spearheaded business revenue initiatives for consistently influencing structural performance • Applied support for new hire onboarding program for human resources admin acquisition• Developed feedback for clear mentor communication to create a job aids program • Directed regional website analysis increasing the technology integration 30% • Collaborated to implement cost containment and budget committee content creation

• Discussed topics including business management, sales, marketing, and personal achievement. • Interviewed a wide array of guests who bought interesting perspectives and provided tangible pieces that listeners could apply to enhance results.

• Directed all operations including financials, labor, and food costs.• Oversaw all marketing initiatives and campaigns.• Initiated and ran full service bar and kitchen, with oversight of staff hiring, training, mentoring, disciplining and customer service.

• Managed employees, with responsibilities for HR duties including coaching mentoring and training.• Accountable for all aspects of labor and food costs.• Responsible for inventory management, ordering, stocking, and event planning.• Implemented effective training program that achieved Training Store designation in Goldsboro and New Bern locations.• Opened Goldsboro and Fayetteville stores.