Co-Founder and Partner at Blockhouse Service Group, a focused advisory and consulting teams for clients with very specific needs.

As the Manager of Process Improvement and Data & Analytics, I spearhead strategic initiatives and innovation projects, driving efficiency and growth across the organization. My role encompasses the leadership and optimization of the Data & Analytics center of excellence, where I manage a wide array of business intelligence tools and technologies.Key Responsibilities & Achievements:Strategic Business Development: Collaborate with C-Suite Executives to devise and implement business development plans aligned with organizational goals. Successfully managed and delivered projects at the behest of the CEO and CFO, often stepping in as an internal consultant to realign and complete ongoing projects.Data & Analytics Management: Oversee the deployment of data and analytic capabilities across various departments using tools such as Tableau, Microsoft Azure, Power BI, and Dynamics 365. Execute architecture deployments including data warehousing, reporting data marts, and data processing solutions.Cost & Efficiency Improvements: Achieved significant cost and personnel savings by sourcing and implementing technology solutions, including expense management, ERP systems, HRIS, Robotic Process Automation, Business Intelligence platforms, and Point of Sale systems.Compensation Leadership: Developed and implemented a comprehensive compensation system. Manage all compensation processes, including employee agreements, system automation, and data architecture for streamlined payroll integration.

In my role in Finance and Analytics, I led the development of executive management operational analytic tools and financial management applications, ensuring robust financial oversight and operational efficiency.Key Responsibilities & Achievements:Financial Analysis & Reporting: Created, provided, and analyzed corporate and cost center financial activities, including financial statements, budgets, models, and projections.Expense Management: Oversaw payroll and inter-company expenses, managing over $5M in monthly cash outlays. Developed efficiency improvements that reduced the recurring monthly FTE workload for company-wide commission compensation processing from three days to just one hour.Technology Valuation: Conducted financial valuation studies for potential new technologies, performing comprehensive short- and long-term cost-benefit analyses incorporating a wide range of operational and financial data points.Project Management: Actively communicated and led development and deployment plans for new onboarding technology platforms. Acted as a liaison between C-Suite executives and the Technology group to ensure the proper and complete translation of business requirements and objectives.

As a Business/QA Analyst at 21st Mortgage Corporation, I played a key role in developing functional specifications and improving software quality assurance processes to ensure high standards of accuracy and compliance.Key Responsibilities & Achievements:Functional Requirements Development: Created detailed functional requirement specifications, product backlogs, user stories, and process flow diagrams to support development needs.Process Implementation: Developed, implemented, and documented software development and SQA processes, ensuring consistency and reliability.Testing & Validation: Conducted Business and User Acceptance Testing (BAT/UAT) to verify the accuracy and compliance of software applications, ensuring user stories and business requirements were fully met.Issue Resolution: Reported bugs and collaborated with multiple software developers to resolve issues efficiently.Agile Coaching: Coached and developed a distributed team of business executives and technical professionals on Agile roles, routines, and responsibilities, enhancing their understanding of Scrum and Kanban methodologies, resulting in faster software development throughput.Process Improvement: Modified Scrum practices to reduce time waste among team members, achieving estimated annual time savings of 500 man-hours and monetary savings of over $30,000.Release Model Optimization: Created and implemented changes to the development team’s software release model, which reduced bug and defect rates by 50%.

During my internship at Life Care Centers of America, I gained valuable experience managing technology purchases, conducting data analysis, and supporting telecommunications for a nationwide network of facilities.Key Responsibilities & Achievements:Purchase Order Management: Handled purchase orders for technology and office equipment across 225 facilities nationwide, including data entry, shipping coordination, and installation scheduling.Data Analysis & Strategic Decisions: Developed and conducted surveys on mobile technology usage, utilizing CVP data modeling to make strategic decisions on terminating or adding lines based on asset utilization metrics.Telecommunications Support: Assisted the telecommunications team by handling support calls from all Life Care Center facilities nationwide, focusing on mobile technology assets and purchasing.