Brian Lee Email & Phone Number

Australia

Planning, implementing, managing, monitoring, and upgrading security measures for the protection of the organization's data, systems, and networks.Troubleshooting security and network problems.Responding to all system and/or network security breaches.Ensuring that the organization's data and infrastructure are protected by enabling the appropriate security controls.Participating in the change management process.Testing and identifying network and system vulnerabilities.Daily administrative tasks, reporting, and communication with the relevant departments in the organization.Develop, build, maintain and test security systems and monitor their effectivenessConstantly strive to find vulnerabilities in hardware, software, and applicationsPlan and develop security plans for the company’s IT infrastructureIntroduce upgrades and replacements as and when needed by the businessAppropriately respond to security breaches and investigate how they occurredWork alongside associated stakeholders to ensure optimum security levels at all timesReport to members of senior management on potential threats, proposed improvements, and ongoing security issues

London, United Kingdom

Active directory management and configuration.DNS, DHCP and DFS.Messaging:MS Exchange management, configuration and end user support. (MS Exchange 2010 hybrid, O365, Blackberry Enterprise BES10, Good Management and Skype for Business) server and client level.Cloud:AWS EC2O365Migration Tool:Onedesk migration (Interforest) using Dell Quest Migration (all region).Virtualization:VMware management, configuration and Datacenter BuildTicketing Tool:Service Now: Incident, Request(service call), Change and configuration Management, Antivirus:Trend, Sophos, SEP and Qualys managementMonitoring Tools:App DynamicsZabbix and IPMonitorHP toolsGeneosCheckMKBackup:Symantec NetbackupVeeam Backup and Restore.SSL certificate update and configuration. CA, GlobalSign, Go Daddy and Symantec.

Net Plaza Building, Bonifacio Global, Taguig City Philippines

➢Provide advanced Tier III resolutions for complex customer issues➢Act as a technical expert and advisor on Windows.➢Carry out installation of Windows Server O/S, upgrade, patching and server virtualisation and Disaster Recovery➢Manage Windows Server, Clustering and other environment ➢Ensure availability of systems and infrastructure by pro-active monitoring, maintenance and management of systems. Daily monitoring of server health and performance, server space, backup jobs (CA backup) and respond to support issues ➢Documenting Windows environment (build standards, server runbooks/operations manuals, DR) ➢Responsible for Technical Support Incident Management Services provided remotely.➢Involve on a Bridge Call for P1 or any critical issue. ➢Good awareness of the customers’ business and in-depth knowledge of the customer's environment and support processes. Provide good suggestions on how an issue can be resolve by providing good analytical methods.