Charles Williams Email & Phone Number

San Francisco, Ca, Us

GitHub Copilot

New York, Us

● Co-founded a startup to create a social collaborative network for academic communities that increases efficiency, communication, and transparency among institutions of higher learning● Analyzed extensive data across platforms such as Google and Campus Explorer, and conducted customer interviews with faculty and students to identify consumer needs, troubleshoot obstacles for implementation, and establish the goals of the startup● Developed the company vision and logistical strategy in collaboration with the CEO to ensure that the product roadmap aligned with stakeholder requirements● Collaborated with engineering team on the 2018 MVP beta website launch, including usability and process flow testing to ensure a seamless customer experience that would promote high levels of conversion and retention, leading to 640 current registered users● Analyzes customer feedback to identify optimal product features for target customers and coordinates with the engineering team on development; recruits’ users to test each iteration of the new features to ensure successful implementation on the website and mobile iOS application● Develops metrics to track success and communicates the vision and strategic direction of the company to the entire team, resulting in a cohesive and progressive work environment and successful product implementation

Houston, Texas, Us

● Developed software applications for internal and external customers using Java and SQL, including all aspects of application design, modification, and implementation in accordance with project specifications, impacting almost 1M active customers● Tested all program changes with Program Support prior to implementation to ensure reduced errors and minimize the need for rework with internal clients● Collected and analyzed client requirements for all product changes to ensure customer satisfaction; performed troubleshooting with clients to efficiently resolve any end-user problems

Dallas, Tx, Us

● Managed more than 850 network infrastructure projects, utilizing UNIX, Shell, and C programming to test automation tools and remotely deploy and maintain necessary network infrastructure elements● Collaborated with teams across a large, scaled company environment to coordinate projects and deliver optimized services● Trained the team in Bruno, Czech Republic on network provisioning and remote data translations in various 3G/4G/LTE equipment and technologies to support AT&T’s wireless network reliability and infrastructure● Supported hardware and software related to provisioning TCP/IP network routing and switching protocols, VPN-based mobile and remote computing, and commissioned installs for Optical, LAN, and Carrier networks

Dallas, Tx, Us

● Managed a budget of over $1.5M for vendors for 55 concurrent projects in the planning and installation of Mobility-Wireline equipment in the OKC area using inventory systems, impacting 45 switch offices and data centers and 140M wireless customers● Processed requests from internal customers by ordering equipment, submitting the job scope to installation vendors for quotes, and managing installation vendors and GNFO projects throughout the entire project lifecycle to ensure timely completion● Recommended enterprise licensing after evaluating the data on individual software licenses vs. enterprise-wide licenses, reducing costs by approximately $725K and restricting trouble ticket submissions

Beaumont, Tx, Us

My project aimed to design and develop a Dynamic Vocalization Provider interface for speech recognition. The interface uses tools such as: Speech Recognition and Text-to-Speech to translate the user requests using a telephone. It consists of a number of libraries for recognition of different languages. The targets for this application are non-native individuals or groups who have different accents and have difficulties for using everyday speech applications.

Bozeman, Mt, Us

Parametric Test of Direction of Arrival Estimation using FPGA’s In this project, I performed parametric testing on an FPGA-Based direction of arrival system(DOA) that is part of a smart antenna system that been developed at Montana State University. The Smart Antenna system is designed to detect the spatial location of users and form directional beams corresponding to their location. This allows the system to increase the power of the communication link to provide higher quality data transmission. This work is supported by the National Science Foundation Research Experience for Undergraduates (REU) program under grant # EEC-1002577.

B.S, Computer Engineering

Master Of Science (M.S.), Engineering Management