• Arranging homestay and dormitory placements for students • processing applications for new homestay families • answering phone calls, emails and student inquiries • Correspond on a regular basis with hosts, students, agents, and/or schools; • Ensure that relevant and timely notes are accurately recorded in the company database • Select suitable host families for all new students, while ensuring that host availability, matching criteria, and student preferences are observed; • Providing assistance and facilitating problem-resolution on an as-needed basis to registered international students with a wide range of needs • Created online survey for students to gain feedback.

•Responsible for updating, creating and managing content for WordPress websites. •Responsible for managing client accounts, and processing work orders, as well as payments.

•Created marketing strategies to promote events by using digital efforts, such as, social media campaigns, contests, and email marketing campaigns.•Responsible for updating and creating content on social media platforms for events.