Edward Chung Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

As a Named Account Manager at i3 International, my primary focus is driving Monthly Recurring Revenue (MRR) with our named accounts and fostering strong relationships with key stakeholders. I play a vital role in managing the sales process, maintaining deal momentum, and establishing a repeatable sales process that benefits the entire sales organization. My commitment is to ensure client satisfaction while meeting and exceeding business objectives.Key Responsibilities:Stakeholder Engagement: I spearhead communication and ensure delivery with C-suite and senior executives, coordinating cross-departmental collaboration for seamless execution.Sales Process Management: I manage the tempo of the sales process, ensuring all stages are executed efficiently and effectively to maintain momentum and drive revenue.Action Item Oversight: I oversee the execution of action items by internal team members, ensuring attention to detail and timely completion.Deal Strategy: I contribute to deal strategy, providing insights and input to accelerate the quote-to-cash process, including optimizing customer Proof of Concept processes.Resource Coordination: I coordinate with various internal departments, including project management, product management, technical support, R&D, finance, and marketing, to marshal resources effectively.Brand Development and Campaigns: I collaborate with the marketing team to develop the i3 International brand and execute digital marketing campaigns that enhance our market presence and drive engagement.Digital Engagement: I manage social media accounts, aiming to grow connections, followers, and engagement, contributing to content creation and digital prospecting to expand the opportunity funnel.Pricing and GTM Strategy: I play a key role in developing pricing strategies and go-to-market (GTM) plans to optimize market penetration and revenue growth.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Contributing to growth of the company by communicating our cutting edge solutions for customers. Crafting and help delivering this message with product and account based marketing through different channels: including email social media and in person events.

Toronto, Ontario, Canada

Role Overview:At I3 International, a CCTV and AI software industry leader, I embraced a multifaceted role as a Marketing Associate. My primary focus was creating compelling customer journeys and executing effective email marketing campaigns, utilizing the Marketo platform in harmony with Salesforce CRM.Key Responsibilities:Spearheaded development and implementation of customer journey maps, enhancing customer engagement and experience.Crafted and managed targeted email marketing campaigns through Marketo, aligning with customer segmentation and business goals.Collaborated with the Sales team to maximize the potential of Salesforce CRM for integrated marketing efforts.Actively participated in tradeshow planning and execution, effectively representing the brand and connecting with industry peers.Managed and grew the company’s social media presence, creating engaging content and monitoring interactions.Produced diverse marketing content, including blog posts, newsletters, and promotional materials, contributing to a cohesive brand narrative.Achievements:Successfully enhanced customer engagement through innovative email campaigns and customer journey strategies.Played a pivotal role in integrating marketing and sales efforts, leading to improved data coherence and customer relationship management.Contributed to a significant increase in social media engagement and audience growth through Strategic content creation.-Key Contributor to SIA NPS award, which gained significant recognition for our flagship Ai cloud product. Skills and Tools:MarketoSalesforce CRMSocial Media ManagementContent CreationTrade Show ManagementSummary:My role at I3 International was a blend of strategic planning and hands-on execution, focusing on creating meaningful customer experiences and leveraging digital marketing tools to drive brand awareness and business growth in the CCTV and AI software industry.

Toronto, Ontario, Canada

Worked between Technology sales and Print and marketing departments providing excellent customer service while meeting KPI and sales goal. Consistently recognized as a top performer in the company for sales and customer satisfaction.

Toronto, Ontario, Canada