Drive the delivery of innovative products to help lead SkySlope’s vision of developing the first automated transaction management solution. Lead multiple product teams in the development of strategic product delivery aimed at increasing revenue and adoption of SkySlope's core products. Spearheading our efforts to simplify the transaction management process and reduce the time it takes to get deals done end-to-end in SkySlope's products.Key accomplishments:Launched SkySlope’s first subscription based B2C product, DigiSign, which grew to $2 million in annual revenue in its first yearRecovered over $1 million in revenue through the development of multiple touchpoints for delinquent customer accountsReduced user time-on-task by 20 minutes using a combination of machine learning & computer vision to automatically identify, categorize, and assign uploaded documents to the correct filesIncreased customer NPS of our e-sign product by 20 points leveraging competitive research, data analysis, and user empathy to create a cohesive strategy and implement improvements that truly matter to customers

Led the discovery and development of an automated solution to manage the UC Davis provider directory. Our goal was to ensure accurate provider information was available for consumers, communicated to internal teams, and shared with 3rd party health plans for legislative compliance.

Championed the digital transformation of the organization playing a vital role in the transition from radio network to media network. Responsible for setting the strategic direction, defining scope, and success metrics for product initiatives. Led the engineering teams end-to-end, from ideation to product release, creating the product roadmap, product requirements, wireframes, UX flows, and go-to-market plans.Key accomplishments:Saved $2 million annually in streaming royalty fees through data analysis and cost projecting for varying streaming setups, leading to the implementation of multi-regional audio streaming approach, reducing the costs incurred from a single national audio streamIncreased web-based donation conversion rates by 10% by reducing friction from the point of intent to the point of pledge

Launched the first vision insurance based ecommerce site that allowed VSP's 27 million members to add and apply their insurance benefits at the point of sale.Key accomplishments:* Launched an ecommerce site to 27 million members, leading the design process and documenting specifications for UX interactions for both desktop and mobile experiences* Partnered with brand marketing, engineers, and UI/UX designers to create and implement solutions for 508 compliance, which provides accessibility options for people with disabilities* Implemented a payment application that would determine VSP member insurance eligibility and apply the benefits in real-time to the customers shopping cart* Launched a doctor facing website builder platform providing 40,000 eligible VSP network doctors the ability to create, brand, and market their own ecommerce presence