As a recent Client Solutions Manager in the Exhibits, Expos & Trade Show industry, I ensured the delivery of impactful events, from project management to client relations. The team's efforts culminated in experiences that strengthened brand-client bonds and highlighted commitment to excellence. With a Bachelor of Science from the University of North Texas, my education in Marketing, Communications, and Merchandise Hospitality Management has been integral to my approach in event execution and customer experience enhancement.Leveraging continued education and experience , I have fostered environments where collaboration meets innovation. My goal is to perpetuate a culture where strategic vision and collective creativity are the foundation of exceptional outcomes, consistently achieving seamless execution while managing timelines and budgets to meet and exceed internal and external client expectations.
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Client Solutions ManagerExhibits, Expos & Trade Shows Aug 2022 - Oct 2024United StatesAs a Client Solutions Manager at Exhibits, Expos & Trade Shows, I oversaw project management, client relationships, and on-site execution. • Developed project plans, timelines, and budgets to ensure successful event delivery.• Coordinated with internal teams and external vendors for timely execution.• Managed on-site setup and addressed any issues to ensure client satisfaction.
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Client Experience CoordinatorDirtt Jul 2021 - Mar 2022Calgary, Alberta, CanadaAs a Client Experience Coordinator at DIRTT, I successfully managed a 17,000 sqft showroom space conducting and arranging tours, special events and programs• Coordinated client itineraries, budgets, and vendor contracts to ensure successful event execution.• Provided proactive consultation to enhance client satisfaction and troubleshoot challenges.• Led in-house personnel and event staff for seamless event coordination. -
Executive Administrative Assistant To Chief Executive OfficerDunn'S River Brands Jan 2018 - Jul 2019Frisco, Texas, United StatesIn my role as Executive Administrative Assistant to the CEO at Dunn's River Brands, I was responsible for overseeing daily operations, managing marketing strategies, and coordinating company events. • Managed daily office operations, assisted with marketing strategy and company events for Dunn's River Brands.• Negotiated vendor contracts to align with budget, recognized for successful event execution.• Coordinated faculty meetings, large events, and project implementations, ensuring quality deliverables and timelines. -
Administrative Assistant, Accounts Payable, Billing ClerkContracting Employee Mar 2016 - Apr 2017Dallas, Texas, United StatesIn my role as an Administrative Assistant, Accounts Payable, and Billing Clerk at Contracting Employee in Dallas, Texas, I was responsible for maintaining a clean reception area, greeting customers professionally, and managing office supplies and vendors. I also handled Accounts Payable invoices, payroll processing, and assisted in month-end closing duties. My attention to detail and organizational skills ensured smooth operations and efficient processes.
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Client Support SpecialistCae Mar 2009 - Nov 2014Dfw Airport, TxIn my role as a Client Support Specialist at CAE, I successfully led the onboarding and implementation of flight training programs for clients, resulting in a consistent profit increase. I oversaw daily store operations, managed inventory, and developed unique products aligned with the brand identity to drive profitability. Additionally, I created engaging displays, promotions, and loyalty programs to enhance customer experience and retention. Supported daily operations, delivering a seamless experience for clients and trainees. Handled reception duties, including client inquiries, appointment scheduling, and payment processing, while providing essential sales support to drive customer satisfaction and retention.
Erika Lee Education Details
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University Of North TexasIntegrated Studies: Marketing, Communications & Merchandise Hospitality Mgmt
Frequently Asked Questions about Erika Lee
What is Erika Lee's role at the current company?
Erika Lee's current role is Driver of Impactful Experiences from Concept to Completion.
What schools did Erika Lee attend?
Erika Lee attended University Of North Texas.
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