Frandy Angelo V. Email & Phone Number

Metro Manila, Philippines

Makati, National Capital Region, Philippines

Senior IT Project Coordinator at BDO Unibank, Inc.Responsibilities:  Performs and provides other relevant support as required by the Project Manager, the Team or the Supervisors. Documents and tracks any or all of requirements, plans, risks, issues, actions, costs, schedules, benefits and other related project artifacts. Documents required meeting.

National Capital Region, Philippines

Role: Project Coordinator at Google NetworkResponsibilities:  Manages the delivery of Dark Fiber and COLO ILA projects, including contract execution, project setup, vendor delivery management (installation and testing), package/document validation, and project closure. Coordinates with internal and external teams to track, handle, and resolve problems.

Bonifacio Global City

Role: Project Management Officer Lead Responsibilities:  Manages the portfolio/program wide logistics and administrative related works such us but not limited to: Oversight function and reporting of SLAs Oversight function and reporting of Onboarding & Offboarding related activities. Oversight function and reporting of Roster Management Oversight.

Bonifacio Global City

Role: Training Coordinator Responsibilities: Monitors and reports all training related activities of the Account.  Drives and tracks completion of all mandatory company and client trainings. Participates and helps in the mobilization of new scopes within the project. Knowledge Based tool administrator who manages the uploading, editing, cascading of.

Bonifacio Global City

Role: Voice & Network Data Provisioner Level 2Responsibilities: The major function is to handle the delivery of desired services (e.g. phone lines and internet) to internal customers worldwide, from ordering to activation. Manages service delivery process by working with vendors, requestors, and local contacts until the service is provided. Manages the.

Makati City

Role: Process Trainer at Verizon BusinessResponsibilities: Handles/Facilitates Product Training classes.  Point of contact (POC) for continuous process improvement. Observes and provides feedback on trainees performances during training to ensure they meet project requirements. Attend follow-up, calibration, and barrier sessions with the training team.

Makati City

Role: VoIP (Voice over IP) Provisioning AnalystResponsibilities: Validates & Evaluates order information submitted by re-sellers (Telco Service Providers).  Works on service request to port in/out phone lines from/to other Service provider thru User Interface, E-mail, and Fax. Does out bound calls to follow-up or clarify rejects/confirmations from the.

Pasig City

Role: Order Taker (Inbound Calls)Responsibilities: Answers phone calls from customers with queries, orders, follow-ups, and complaints. Effectively manages customer account setup, order entry, and submission under tight deadlines. Promotes new products and up-sells.Role: Verifier/Branch Coordinator (Outbound Calls) Responsibilities: Handles order.