Senior Cloud Operations Engineer
CurrentProvide 24/7/365 support & incident management for a portfolio of about a dozen Cloud SaaS solutions.Participate in on-call support, ensuring stability and performance of production environments.Define response to monitoring alerts and contribute to a growing playbook of procedures. Lead PostIncident Reviews and discussions and enforce best practices. Make recommendations for processimprovements and enhanced operational efficiencies.Build automation to prevent problem recurrence; eventually automate response to all non-exceptionalservice conditions Define and evanlengize common sets of tools, processes and frameworks across a portfolio of solutionswith different levels of maturity, complexity and criticality.Coordinate with engineering teams on Security best practices, Audit, Testing and share results with allstakeholdersCollaborate with Product and Engineering teams on data privacy and compliance such as GDPR and FIS