Jared M. Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tn, Us

As a Senior Manager of Enterprise Architecture & Compute Strategy, I develop the overall enterprise architecture strategy and lead the teams that design solution architecture that supports the technology and business outcomes. I collaborate closely with business leaders and IT teams to ensure our technology strategies align with business needs. With deep technical proficiency in enterprise architecture, I establish governance frameworks and best practices to maintain high-quality, secure data management. Additionally, I identify opportunities for innovation and automation to enhance efficiency and enable agility in the architecture review processes.Current Responsibilities:- Serves as Enterprise Architect and team leader that develops the strategic, long-term vision for the enterprise ecosystem while ensuring alignment to company objectives.- Leads the EA Governance capabilities as a Senior Advisor, including Enterprise Architecture, Cloud Center of Excellence, Architecture Review Board, Architecture Review Board Steering Committee. - Partners with executives, IT solution owners, project managers, and technical resources to design IT systems and programs. - Leads and mentors the Enterprise Architecture team of 16 team members (14 direct, 2 indirect), covering the following architecture domains: Enterprise, Solutions, Integrations, Platforms, Data, ServiceNow, Salesforce, Salesforce Marketing Cloud, AI/ML and Security.- Leads the Enterprise Architecture practice, with advances in an evaluation framework, risk assessment, application rationalization, architecture governance, standards development, reference architectures, and design patterns. - Leads the Architecture Review Board practice, with advances in design templates, health check audits, and optimizing reviews to meet quicker SLAs.

Oak Brook, Illinois, Us

During my time in the role I led enterprise architecture and engineering projects to optimize client decision-making through advanced analytics. I designed effective data processes and collaborated with data analysts to enable statistical analysis and data visualizations for customers. I identified automation opportunities to streamline development and support self-service analytics. I partnered with customers' business units to understand their needs and maintained expertise in data manipulation tools and programming languages. Additionally, I ensured data security and quality, managed the design of data pipelines using various ETL tools, and generated documentation to bridge knowledge gaps between business, engineering, and data collection processes.Key Accomplishments: - Performed discovery and gap analysis on existing EA and ARB processes, noting improvement points and recommended activities to advance EA maturity. - Standardized diagram template and documentation to ensure adherence to PCI-DSS 4.0 and NIST requirements. - Performed EA and Security team member discovery of and documented knowledge domains and improvement opportunities. Provided hiring models and proposed headcount to support identified EA initiatives.- Delivered in a resiliency initiative which included the discovery, gap analysis, current and future state designs for (25+) systems to achieve multi-region geographical disaster recovery with automated failover. - Served as enterprise architect and final signoff to approve and review all architecture (200+) designs that were put forth for review and build approval. - Completed documentation refresh of existing architecture processes to clarify current state of existing EA operations.

Seattle, Wa, Us

As a key member of the business development and account management teams, ensured success in building and migrating applications, software and services onto the AWS platform. In partnership with the account management team, formulated and executed a customer-focused strategy to drive adoption of AWS. Hired, on-boarded, trained, and developed new Solutions Architects. Coached Solutions Architects in the skills needed to conduct one-to-few and one-to-many technical sessions so they could transfer deep technical skills to customers who are considering or using AWS. Captured and shared best-practice knowledge amongst the AWS solutions architect community. Guided and motivated the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices. Acted as a conduit and liaison between customers, service engineering teams and support.Notable Achievements: - Completed AWS Cloud Practitioner, Solution Architect Associate, SysOps Admin Certifications.- Developed and presented narratives outlining the district strategies for 20+ accounts in the TN area.- Completed coaching and mentoring during the performance cycle for team of 6 employees.- Completed focused training on business writing, public speaking, executive conversations, and working backwards from customer needs.- Completed Solution Architect Manager onboarding program, consisting of multiple peer and role play scenario presentations and content curation.- Conducted and contributed to virtual and on-site customer meetings through Quarterly and Monthly Business Reviews, Office Hours, Executive Business Conversations, and ad-hoc sessions.

Knoxville, Tn, Us

Led Enterprise Architecture and the Project Management Office with 20 employees (11 direct, 9 indirect). Financial advisor to compile and aggregate our project investment budgets, operational and capital software budgets, and internal and external labor budgets across a multi-million-dollar portfolio. Sr. Advisor to the office of the CIO and CISO. Served as Enterprise Architect and Strategy leader to the IT Leadership team. Directed leadership and management over enterprise architecture, business strategy, and IT governance. Strategic Business Partner to the Strategic Resource Group (Marketing, Recruitment, and Business Development).Notable Achievements:- Established the Enterprise Architecture team from the ground up, expanding to 10 roles in Solution Architecture, Data Architecture, Platform Architecture, User Experience, and Innovation. - Led Project Management Office to provide standards and best practices in Portfolio and Project Management (Waterfall and Agile). - Product Owner of 40+ systems, as well as Application Inventory lead (with implementation to an Enterprise Architecture platform). - Led and updated strategic communities of practice / centers of excellence around User Experience, Innovation, Change Advisory Board, Platform and Application Modernization, and Architecture Review Board.- Was IT Portfolio Steward that highlights and reports on IT’s entire portfolio and key metrics (cost, schedule).- Designed a company-wide mobile app consolidating multiple intranets/solutions around chat, social feeds, and embedded apps for employees (21K+) and invited guests.- Led consolidation of multiple enterprise file sharing systems (4+) and document storage locations into a single consolidated solution (realized a savings of 150K+).- Led a 2+ year initiative that consolidated 30+ websites to a managed services CMS platform, reducing YOY cost of refresh and rebuilds from $1.5M to $150K residually.

Knoxville, Tn, Us

Various roles included Systems Architect, Manager, Technical Lead and Solution Delivery partner (leading a team of 5) providing architectural guidance, strategy and best practice implementation for end-to-end delivery. Developed, configured and deployed multiple solutions in support of Business Development, Recruitment, Human Resources, Client Services, Application Development, Information Security and Digital Infrastructure. Notable Achievements: - Contributed in delivery of a company-wide SSO standardization/implementation (Okta) that included the initial configuration and integration of 10+ applications.- Strategized with our business and systems teams to convert, migrate and retire various systems and applications from dated architecture (50+ servers + apps).- Replaced dated CRM/Website systems with modern SaaS based implementations projected to increase the revenue of business development and recruitment teams.- Built eStore solution for merchandise ordering with integrated tiered workflow approval.- Offered a complete rebrand/rework on the company’s flagship website. - Led implementation and upgrade of dated SharePoint systems to current versions.- Consolidated multiple software solutions for user service support toolsets (PW reset, account lookup, database consolidation) to an easy to use application for the Client Services team.- Rolled-out agile development best practices with source control, task management (project management tools) and software documentation (Wikis/Client Support Docs).

Knoxville, Tn, Us

As technical lead, delivered the end-to-end custom & OTS web and software applications, as well as customized third-party technologies across various software platforms and user authentication domains. Produced documentation of implementation as well as conveying that information to our end-support teams.Notable Achievements:- Managed 7 on-premise single and multi-site Sitecore platforms (6.5 & 8.0).- Delivered as technical lead the creation and customization of user, workflow and site/page security.- Provisioned web forms and MVC based Sitecore instances.- Delivered key integrations with Sitecore analytics, MongoDB, and Google Analytics.- Integrated source control with Team Foundation Server; Sitecore Rocks and Hedgehog TDS.- Acquired Sitecore Developer Certification.- Administered/deployed web applications, software installs/patches, 3rd party products, and various modifications for all IIS/Apache web servers for companies with servers across multiple domains.- Development and customization of SharePoint (2007/2010/2013) web parts, pages, administrative timer jobs, workflows and web/WCF services for data integration; Experience with CSOM and JSOM.- Developed and delivered web, forms based, and console applications to user support specialists as tools for searching and modifying user data in MS SQL, Oracle & LDAP.

Oak Ridge, Tn, Us

Provides full-stack technical delivery and maintenance services for web application projects related to the government sector. Was responsible for the project application development, maintenance, testing and on-going support of enterprise level solutions that had expanded collaboration across multiple countries.Notable Achievements:- Collaborated and developed against a complex Visual Studio solution (70+ Integrated & Embedded applications) with custom document management/workflow system in support of the ITER headquarters in Cadarache, France.- Was migration team leader that successfully migrated 18,000+ documents from a OpenText Hummingbird (eDocs) system to a custom ASP.net (VB) dynamically driven application (iDocs).- Led successful implementation of the U.S. based migration to and deployment of iDocs, a custom document management system with workflow and custom metadata manipulation capabilities.- Has performed security clearance processes and at least 8+ weeks of foreign travel collaborating with other developers from 5 other countries for training and customization of ITER document management system (iDocs).

Oak Ridge, Tn, Us

Provided full-stack delivery as technical lead of front-facing or backend web applications, completed multiple migration projects, updated and provided documentation around deployed solutions & account creation/maintenance practices, implemented processes to attempt to promote a digital paperless environment, and provided support for the software team of various applications and source control for different project initiatives.Notable Achievements:- Technical lead in the implementation of updates (responsive design into existing public/internal web pages) for two major U.S. government websites involving data collection applications and reports for the U.S. Department of Energy and the U.S. Department of Health and Human Services.- Established web sites to be in compliance with section 508 web site accessibility guidelines for all pages and forms.- Performed additional research and development in a related mobile app feasibility study, providing projected timeline, budget, and tasks to be completed.- Technical lead of the overall full-stack delivery of 5 web applications (medium to large scale) that were migrated from ColdFusion/HTML to ASP.Net.- Updated .Net applications to perform automatic mail merges of tables of users.- Converted all data transport operations to be connected with functional calls that connected controls to specific stored procedures & views.- Introduced legacy and new applications into SVN source control for multi-user editing & branching capability.

Harrogate, Tn, Us

Provided delivery of client web and system applications (coding, configuration, deployment & facilitation of technical project work), documented requirement specifications, composed user/technician support documentation, handled performance modifications and conducted regular backups, and ensured technical and functional deliveries met provided university goals. Notable Achievements:- Served as technical lead for the implementation of SharePoint 2007 faculty/staff/student portal.- Served as technical lead for the implementation of synchronizing active directory with the campus information system to fully automate the creation of new accepted students (reducing the amount of work of 6 separate processes and 3 people to none).- Configured Single Sign-On for email and campus information system in SharePoint through web parts - Implemented and integrated third-party software & web parts with Axceler ControlPoint and Ellucian (formerly Datatel) Colleague software for purposes of integration with SharePoint.- Developed paperless admissions online application using InfoPath forms services and configured anonymous access submission via SharePoint (Reducing 6 pages of printing per application, with over 2,200 applications per term).- Developed and established web and media sites with link relative templates for university-wide accreditation (was distributed multiple times and nationally featured).- Led and delivered a refreshed version of the public facing university website, inclusive of theme, component and UI/UX coding and configuration.

Johnson City, Tn, Us

Web and application support and development for end-users converting existing forms of the East Tennessee State University Registrar. Notable projects:- Maintained the registrar's website with any new projects or enhancements to existing content.- Completed capstone project by providing a custom public-facing web form development for the Publications and Marketing group to distribute for office and university .- Provided in-house technical support and walkthrough documentation for the Help Desk for custom web applications.- Product knowledge, programming & configuration experience in: HTML / CSS / Javascript, Dreamweaver, IIS, Microsoft Windows, XML.

Bachelor'S Degree, Computer Science, Information Technology

High School, General Studies