Jay-Ar Pedralvez Email & Phone Number

As a Process Trainer at Conifer Health Solutions, I am responsible for delivering effective and engaging training sessions to new hires and existing employees on various aspects of revenue cycle management. I also conduct quality audits and provide feedback and coaching to improve performance and compliance.I have over six years of experience in the BPO industry, handling multiple complex accounts in different domains, such as search engine, social media, airlines, travel, financial, and health care. I have pioneered several accounts and served as a Team Lead Intern, where I demonstrated my leadership, communication, and problem-solving skills. I am an undergraduate of Computer Engineering Technology from Polytechnic University of the Philippines, where I gained a solid foundation in computer and information sciences and support services. I am motivated by learning new things, sharing my knowledge, and helping others succeed.