Jeff Chen Email & Phone Number
@salsify.com
LinkedIn matched
Who is Jeff Chen? Overview
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Jeff Chen is listed as Integration Engineer at Salesloft, a with 1199 employees, based in San Diego, California, United States. AeroLeads shows a work email signal at salsify.com and a matched LinkedIn profile for Jeff Chen.
Jeff Chen previously worked as Product Specialist at Salesloft and Product Specialist at Drift. Jeff Chen holds Psychology, Psychology from Saint Anselm College.
Email format at Salesloft
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AeroLeads found 1 current-domain work email signal for Jeff Chen. Compare company email patterns before reaching out.
About Jeff Chen
Customer and Product focused individual. I am a professional juggler of the needs of the users, business goals and good design.I have over 6+ years as a Product Specialist. I have worked with a variety of customers in all different aspects of their customer lifecycle. I have gather customer feedback and worked with Product, Engineering and Design teams to address customer pain points. I have addressed customer issues in bi-weekly sprint planning meetings. I am a certified Scrum Product Owner always looking to learn more and put my skills into practice. I am a life long learner, and I love talking to new people
Jeff Chen's current company
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Jeff Chen work experience
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Product Specialist
Current
Product Specialist
Support Engineer
Senior Technical Support Engineer
Enterprise Customer Engineer, Growth
Consult and advise on product optimization strategies as main point of contact for Enterprise ICP customersAct as product expert for primary tools, handling highest volume of customer questions Gather feedback for product growth, working cross-functionally with product managers and UX teams Created and implemented formalized training to improve ramp up and product knowledge of new members
Senior Support Engineer
Support Engineer | Automation Specialist Q1 18' - Q3 18'•Discover user pain points about workflow automation tool and partner with the product team to implement change •Troubleshoot and execute answers and solutions in workflow communication slack room•Consistently stay up to date on reading and using workflow API data and Internal endpoints•Create and Implement training and troubleshooting best practices for automation tool•Assisted UX and product management team on operation needsSupport Engineer | Team Lead Q3 17' - Q4 17'•Lead a team of five-ten new hires to become premier customer service representatives and accelerate product knowledge learning •Deliver actionable feedback to influence positive metric related behavior, and improve quality of work•Establish a workflow for new hires to consistently hit target metric of 14 to above 14 independently over a period of one month•Troubleshoot customer pain points when using the product and provide effective solutionsDevelop and implement training to assist customers to learn and mastering HubSpot software
Genius
• Diagnose and resolve issues pertaining to Apple products and services utilizing product knowledge and troubleshooting theory to determine whether each issue has been caused by software, hardware, environment factors and/or is an educational opportunity for the customer• Repair relationships with customers by setting appropriate expectations, showing genuine empathy and providing customers with options to resolve their technical issues• Manage the Genius repair room queue by monitoring and closing out repairs and communicating with colleagues and customers alike to ensure SLA is met• Educate team members about products, while independently keeping technical knowledge up to date
Colleagues at Salesloft
Other employees you can reach at salesloft.com. View company contacts for 1199 employees →
James Peacock
Colleague at SalesloftLondon, England, United Kingdom
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AA
Andrew Allen
Colleague at SalesloftLondon, England, United Kingdom
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PK
Preetam Kumar
Colleague at SalesloftDelhi, India
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CO
Christian Omar Gonzalez Rivera
Colleague at SalesloftJalisco, Mexico
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AC
Alex Ciesielski
Colleague at SalesloftDenver, Colorado, United States
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WC
Winny Chen
Colleague at SalesloftBrooklyn, New York, United States
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SR
Sia Roy
Colleague at SalesloftBareilly, Uttar Pradesh, India
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MH
Marianne Hicks
Colleague at SalesloftSt Petersburg, Florida, United States
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PK
Patrick Kennelly
Colleague at SalesloftSuffolk County, Massachusetts, United States
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TW
Theodore Wilson
Colleague at SalesloftAtlanta, Georgia, United States
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Jeff Chen education
Psychology, Psychology
User Experience Design
Frequently asked questions about Jeff Chen
Quick answers generated from the profile data available on this page.
What company does Jeff Chen work for?
Jeff Chen works for Salesloft.
What is Jeff Chen's role at Salesloft?
Jeff Chen is listed as Integration Engineer at Salesloft.
What is Jeff Chen's email address?
AeroLeads has found 1 work email signal at @salsify.com for Jeff Chen at Salesloft.
Where is Jeff Chen based?
Jeff Chen is based in San Diego, California, United States while working with Salesloft.
What companies has Jeff Chen worked for?
Jeff Chen has worked for Salesloft, Drift, Salsify, Clickup, and Qualified.
Who are Jeff Chen's colleagues at Salesloft?
Jeff Chen's colleagues at Salesloft include James Peacock, Andrew Allen, Preetam Kumar, Christian Omar Gonzalez Rivera, and Alex Ciesielski.
How can I contact Jeff Chen?
You can use AeroLeads to view verified contact signals for Jeff Chen at Salesloft, including work email, phone, and LinkedIn data when available.
What schools did Jeff Chen attend?
Jeff Chen holds Psychology, Psychology from Saint Anselm College.
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