Jessica Enid Rivera Strubbe

Jessica Enid Rivera Strubbe Email and Phone Number

Truck Driver @ GPH Services
Apopka, FL, US
Jessica Enid Rivera Strubbe's Location
Apopka, Florida, United States, United States
Jessica Enid Rivera Strubbe's Contact Details

Jessica Enid Rivera Strubbe work email

Jessica Enid Rivera Strubbe personal email

n/a
About Jessica Enid Rivera Strubbe

Hola Hablo, Leo y escribo Espanol!Experienced in both the art of storytelling and the precision of project management, I thrive on simplifying intricate technical concepts into accessible language. With a background in Technical support and systems training, I excel in creating concise, user-friendly guides that empower users to navigate complex systems and life effortlessly. My tenure as a Management Consultant has honed my ability to diagnose organizational challenges and implement pragmatic solutions or systems with clarity and efficiency. Beyond my technical writing and consulting, I bring a unique perspective from my experience as a contracted Commercial Truck Driver and Transporter, where as my own broker and dispatch, precision and reliability are paramount. This Diverse Background has equipped me with a holistic understanding of Operations & Logistics, which compliments my analytical skills in problem solving. I am currently seeking to leverage my diverse expertise in roles that are aligned with my purpose, whom I can consider. as the investors for my future, with lucrative pay and extravagant Benefits. Contact, Subscribe and Follow At; https://linktr.ee/inspiredintentionsPUBLICATIONS: Undated Self Development Achievement Planner:https://a.co/d/9n4MSEeDriveAway Transporter 101A Guide for Begginers:https://a.co/d/ggExvtkA Sisters Guide to Healing:https://a.co/d/3LnnmZPAdult Inspirational Coloring Book:https://a.co/d/f2u0CvqTransportation Services Website:https://transportationescort.wixsite.com/transportationescort

Jessica Enid Rivera Strubbe's Current Company Details
GPH Services

Gph Services

View
Truck Driver
Apopka, FL, US
Website:
gphservices.net
Employees:
9
Jessica Enid Rivera Strubbe Work Experience Details
  • Gph Services
    Truck Driver
    Gph Services
    Apopka, Fl, Us
  • Horizon Trucking
    Truck Driver
    Horizon Trucking Sep 2023 - Present
  • Self-Employed
    Pure Romance Sexual Wellness Educator, Trainer & Consultant
    Self-Employed Feb 2017 - Mar 2024
    Remote
  • Toastmasters International
    Area 40 Director
    Toastmasters International Jul 2020 - Jun 2021
  • Toastmasters International
    Assistant Div D Assistant Director
    Toastmasters International Sep 2019 - Jul 2020
    Orlando, Florida Area
  • Travelclick
    Senior Product Specialist
    Travelclick Aug 2011 - Aug 2020
    Orlando, Florida Area
    Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessaryResearch existing processes using knowledge base software and available job aids to assist with Technical system issues or system configuration issues. Reviewed Technical cases created by internal agents. Complete all training requirements resulting from ongoing quality monitoring assessments.Ensure Quality processes and customer satisfaction on all customer interactions.Educate customers on the TravelClick products and training resources available.Identify and communicate critical issues quickly and escalate to appropriate points of contact.Keep up-to-date with frequently changing processes and procedures.Perform other duties and/or projects as assigned.
  • Travelclick
    Emergency Building Evacuation Team
    Travelclick Sep 2014 - Jul 2020
    Emergency Evacuation & Drills Team Member. Assist in semi yearly drills & in case of Emergency.
  • Travelclick
    Rdp Implementations & Product Support Specialist
    Travelclick 2013 - 2014
    Orlando, Florida Area
    Support/ Help Desk or Issue Resolution and Implementations agent for Specific product overseen through the BETA stages & currently support. Created Training Documentations for Product for Internal staff, as well as Business Partners & Client Contacts. Currently provide Training for this product and any updates pertaining to. Continuously improve internal processes to improve quality, increase consistency, and shorten timetables.Assist with special projects as needed.
  • Travelclick
    Implementation Manager
    Travelclick 2012 - 2013
    Orlando, Florida Area
    Accountable for the successful delivery of new case installations while providing a high level of client satisfaction during the implementation process and the transition to the client support teams.Conduct implementation with client (in-person or via teleconference) to review customer requirements, develop plan of approach, develop implementation project plan, assign roles and responsibilities and determine agreed upon timelines for completion and assist the client with system training. Individually responsible for the quality and timeliness of all project deliverables.Coordinate the gathering of business requirements and development of functional design specifications and technical requirements.Assist with the creation and review of functional and technical requirements, test plans, training materials and procedure documents and contracts.Coordinate testing and quality review of client's new system configuration and system access.
  • Travelclick
    Product Support Specialist
    Travelclick Aug 2011 - 2012
    Provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone. Dig into technical issues and handle cases through resolution. Determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in CRM (Salesforce.com).

Jessica Enid Rivera Strubbe Skills

Hospitality Software Technical Support Customer Relations Customer Retention Customer Service Cross Functional Team Leadership Teamwork Technical Support Testing Software Quality Assurance Quantitative Research Hospitality Management Online Travel Online Research Microsoft Office Crm Training Critical Thinking Troubleshooting Salesforce.com System Implementations Employee Training Training And Development System Administration Html Outlook Change Management Hospitality Integration Knowledge Management E Learning Project Management Online Advertising Process Improvement Administration Office Administration Operating Systems Strategic Planning Account Management Product Development Entrepreneurship Fundraising General Ledger Legal Research Legal Assistance Legal Writing Microsoft Excel New Business Development Operations Management Powerpoint Event Planning

Jessica Enid Rivera Strubbe Education Details

Frequently Asked Questions about Jessica Enid Rivera Strubbe

What company does Jessica Enid Rivera Strubbe work for?

Jessica Enid Rivera Strubbe works for Gph Services

What is Jessica Enid Rivera Strubbe's role at the current company?

Jessica Enid Rivera Strubbe's current role is Truck Driver.

What is Jessica Enid Rivera Strubbe's email address?

Jessica Enid Rivera Strubbe's email address is je****@****ers.org

What schools did Jessica Enid Rivera Strubbe attend?

Jessica Enid Rivera Strubbe attended Florida Metropolitan University.

What skills is Jessica Enid Rivera Strubbe known for?

Jessica Enid Rivera Strubbe has skills like Hospitality Software Technical Support, Customer Relations, Customer Retention, Customer Service, Cross Functional Team Leadership, Teamwork, Technical Support, Testing, Software Quality Assurance, Quantitative Research, Hospitality Management, Online Travel.

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