Jessica Enid Rivera Strubbe work email
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Jessica Enid Rivera Strubbe personal email
Hola Hablo, Leo y escribo Espanol!Experienced in both the art of storytelling and the precision of project management, I thrive on simplifying intricate technical concepts into accessible language. With a background in Technical support and systems training, I excel in creating concise, user-friendly guides that empower users to navigate complex systems and life effortlessly. My tenure as a Management Consultant has honed my ability to diagnose organizational challenges and implement pragmatic solutions or systems with clarity and efficiency. Beyond my technical writing and consulting, I bring a unique perspective from my experience as a contracted Commercial Truck Driver and Transporter, where as my own broker and dispatch, precision and reliability are paramount. This Diverse Background has equipped me with a holistic understanding of Operations & Logistics, which compliments my analytical skills in problem solving. I am currently seeking to leverage my diverse expertise in roles that are aligned with my purpose, whom I can consider. as the investors for my future, with lucrative pay and extravagant Benefits. Contact, Subscribe and Follow At; https://linktr.ee/inspiredintentionsPUBLICATIONS: Undated Self Development Achievement Planner:https://a.co/d/9n4MSEeDriveAway Transporter 101A Guide for Begginers:https://a.co/d/ggExvtkA Sisters Guide to Healing:https://a.co/d/3LnnmZPAdult Inspirational Coloring Book:https://a.co/d/f2u0CvqTransportation Services Website:https://transportationescort.wixsite.com/transportationescort
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Truck DriverGph ServicesApopka, Fl, Us -
Truck DriverHorizon Trucking Sep 2023 - Present -
Pure Romance Sexual Wellness Educator, Trainer & ConsultantSelf-Employed Feb 2017 - Mar 2024Remote -
Area 40 DirectorToastmasters International Jul 2020 - Jun 2021 -
Assistant Div D Assistant DirectorToastmasters International Sep 2019 - Jul 2020Orlando, Florida Area -
Senior Product SpecialistTravelclick Aug 2011 - Aug 2020Orlando, Florida AreaProvide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessaryResearch existing processes using knowledge base software and available job aids to assist with Technical system issues or system configuration issues. Reviewed Technical cases created by internal agents. Complete all training requirements resulting from ongoing quality monitoring assessments.Ensure Quality processes and customer satisfaction on all customer interactions.Educate customers on the TravelClick products and training resources available.Identify and communicate critical issues quickly and escalate to appropriate points of contact.Keep up-to-date with frequently changing processes and procedures.Perform other duties and/or projects as assigned. -
Emergency Building Evacuation TeamTravelclick Sep 2014 - Jul 2020Emergency Evacuation & Drills Team Member. Assist in semi yearly drills & in case of Emergency. -
Rdp Implementations & Product Support SpecialistTravelclick 2013 - 2014Orlando, Florida AreaSupport/ Help Desk or Issue Resolution and Implementations agent for Specific product overseen through the BETA stages & currently support. Created Training Documentations for Product for Internal staff, as well as Business Partners & Client Contacts. Currently provide Training for this product and any updates pertaining to. Continuously improve internal processes to improve quality, increase consistency, and shorten timetables.Assist with special projects as needed. -
Implementation ManagerTravelclick 2012 - 2013Orlando, Florida AreaAccountable for the successful delivery of new case installations while providing a high level of client satisfaction during the implementation process and the transition to the client support teams.Conduct implementation with client (in-person or via teleconference) to review customer requirements, develop plan of approach, develop implementation project plan, assign roles and responsibilities and determine agreed upon timelines for completion and assist the client with system training. Individually responsible for the quality and timeliness of all project deliverables.Coordinate the gathering of business requirements and development of functional design specifications and technical requirements.Assist with the creation and review of functional and technical requirements, test plans, training materials and procedure documents and contracts.Coordinate testing and quality review of client's new system configuration and system access. -
Product Support SpecialistTravelclick Aug 2011 - 2012Provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone. Dig into technical issues and handle cases through resolution. Determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in CRM (Salesforce.com).
Jessica Enid Rivera Strubbe Skills
Jessica Enid Rivera Strubbe Education Details
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Legal Assistant/Paralegal
Frequently Asked Questions about Jessica Enid Rivera Strubbe
What company does Jessica Enid Rivera Strubbe work for?
Jessica Enid Rivera Strubbe works for Gph Services
What is Jessica Enid Rivera Strubbe's role at the current company?
Jessica Enid Rivera Strubbe's current role is Truck Driver.
What is Jessica Enid Rivera Strubbe's email address?
Jessica Enid Rivera Strubbe's email address is je****@****ers.org
What schools did Jessica Enid Rivera Strubbe attend?
Jessica Enid Rivera Strubbe attended Florida Metropolitan University.
What skills is Jessica Enid Rivera Strubbe known for?
Jessica Enid Rivera Strubbe has skills like Hospitality Software Technical Support, Customer Relations, Customer Retention, Customer Service, Cross Functional Team Leadership, Teamwork, Technical Support, Testing, Software Quality Assurance, Quantitative Research, Hospitality Management, Online Travel.
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