• Translate and localize 79 companies’ marketing content, including cold emails, product catalogs, and user manual• Coach 11 companies' sales teams in various industries on intercultrual communication, enhancing interactions with US stakeholders• Build client portal website to share information efficiently and streamline partner search services Conduct market research to enhance clients' market overview• Support marketing & sales activities of Korean companies and facilitate business partnerships with prospectives in the U.S.• Strategically position client companies' products utilizing marketing campaigns and events

• Taught EFL(English as a Foreign Language) courses in as a main instructor (on-site, hybrid, remote)• Collaboratively designed annual course curriculum with fellow instructors• Created 30+ original educational videos and integrated interactive quizzes• Developed and implemented assessments in various formats• Planned and implemented educational activities and learner-centered events• Organized learner communities and managed communication

• Supported administration of large-scale assessments (The College Scholastic Ability Test; SAT Korean 2020, 2021, 2022): facility management, budget planning, staff training • Coordinated faculty training workshops• Analyzed and shared the user feedback survey results using visual design tools and communication platforms• Processed 500+ more students’ grades digitally on LMS

• Designed and led hands-on workshops to train faculty members with the updated educational technology including Google Workspace, Microsoft 365, OneNote, Teams, Zoom, Google Classroom, YouTube Creator Studio, Adobe Acrobat Pro, text-to-audio conversion software, Prezi Video, and auto-generated online quiz tools• Consulted for remote learning program implementation - Reviewed distance learning courses and assisted in maintaining up-to-date information - Conducted research on versatile eLearning platforms

• Taught four introductory level courses of the Korean Language Program at the University of Iowa• Collabroated with faculty members for curricular and program affairs• Planned and graded weekly quizzes, midterms, and final terms• Produced daily instructional videos• Coached adult language learners' progress and • Assisted coordination of Fall Festival and Lunar New Year Celebration Event• Led an intercultural awareness presentation at a faculty training (Title: Korean Students, Korean Education: Where are they from and where are they now?)• Participated in International Scholar's Day event at the University of Iowa• Presented at the 2015 Fulbright FLTA conference (Title: Interactive Teaching Using Technology)