Jj Chang Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Case Management System (CMS) ProjectCurrently developing the following skills in Functional Validation, Regression Testing, and Software Configuration. Learning Velocity Templating language, Groovy, and eCourt CMS system.Responsibilities • Support testing activities by software defect resolution.• Identify and analyse user requirements to inform application design.• Work with a broader development team to configure, tailor and customise the system solutions.• Participate in product improvement including usability enhancements, performance, and security management.

I was accepted to the Generation Australia 13-week intensive training program focused on the Front-end web development skillsets and soft skills.Whilst this is also education, the commitment is a minimum of 40 hours per week, Monday to Friday with task and project requirements. Tech skills developed: CSS3, HTML5, Vanilla JavaScript, VS Code, Git terminal (Git Bash), GitHub, npm and unit testing basics.Additional skills: growth mindset, future orientation, effective communication.

Melbourne, Australia

As a Freelance Virtual Assistant, I was accountable for providing customized services to customers’ digital needs such as email and appointment management and managing social media accounts.Responsibilities • Manage social media accounts,• schedule social media posts, and research content.• Manage and monitor Paid advertising• Create Marketing assets• Create and maintain marketing funnels.• Emails and appointment management.Achievements • During this time, I successfully improved my client's productivity and efficiency by automating their booking system and referral process.

Thailand

As an eCommerce seller, I was accountable for sourcing genuine and most up-to-date products that our customers want and providing a level of customer satisfaction.Responsibilities • Product research and sourcing.• Maintaining a level of customer satisfaction• Providing satisfactory customer resolution.• Create Marketing Assets• Account management.Achievements • I successfully maintain client relationships and received positive feedback from customers on the quality of our product.

Melbourne, Victoria, Australia

As a Print & Copy Team member, I was accountable for providing a standard of customer service and customized services to customers’ printing needs.Responsibilities • Maintaining a standard of customer service• Maintaining the Stock level • Station operations (Print & Copy Section) • Timely completion of customer’s print jobs• Operating POS systemsAchievements • I consistently receive positive feedback and gratitude from customers on my ability to complete their printed job on time.

Singapore

The 3rd Infantry Battalion is an infantry unit of the Singapore Infantry Regiment of the Arm Forces of Singapore. As a 2nd M203 Rifleman I was accountable for providing support and customized aid to the Platoon in missions and tasks.Responsibilities • Minor leadership roles• Decisive response in high-stress situations• Participation in planning and execution of missions and tasksAchievements• I received positive feedback about my initiative to take on tasks and my willingness to work well within the team and was given a promotion in rank and best solider of the month.Awards• Silver medallist for annual physical fitness test • Best Soldier of the month• Promoted to 1st Class • Best Platoon Award • Best Combat & Best Infantry Unit Double award on a battalion level.

Graduate Certificate Of Information Technology, Information Technology

Current

Vic Gov Digital Jobs Program, Frontend Web Development

As a Digital Jobs Program participant, I completed a Front-end Web development through Academy Xi, and gained hands-on coding experience.

Junior Web Development Program

13 weeks full-time intensive run by Generation Australia.

Certificate Iv, Cyber Security

1 year full time cybersecurity certification run by BoxHill Institute. Practical skills gained from this course: - PEN testing.

Education record

Studied material as part of Certificate IV in Cybersecurity.

Certificate 3 & 4 In Hospitality, Commercial Cookery

Successfully completed course requirements and attained Certificates 3 & 4 in Hospitality (Commercial Cookery)

Certificate 2 & 3 In Hospitality, Asian Cookery

Successfully completed course requirements and attained Certificates 2 & 3 in Hospitality (Asian Cookery).

Bachelor'S Degree, Health Science- Acupuncture And Oriental Medicine

Previously is known as Melbourne College of Natural Medicine.