Crites Landscaping and Rental EquipmentsOperation Automation Expert:• Optimized operations by automating the equipment rental process.• Utilized tools like DocuSign and Zapier to streamline customer experience and reduce manual paperwork.• Created a hassle-free experience for customers through automation, leading to increased satisfactionWilkinson Rentals & HostshareShort-term Rentals & Social Media Management:• Managed Airbnb listings, reservations, guest communication, and calendar accuracy.• Created and managed engaging social media content, fostering audience growth.• Handled storage rentals, marketing, contract renewals, payment reminders, and tenant move-in/move-out processesThe Dance Co., SydneyAdministrative Support and System Integration:• Provided dedicated support to the director and a close-knit team, showcasing computer literacy for system integrations and strong organizational skills.• Managed customer queries, transcribed templates, contributed to marketing campaigns, and utilized tools such as MailerLite, Zapier, and CRM systems.• Handled newsletters, event organization, social media, Google AdWords, and automated email sequencing, demonstrating versatility with tools like WordPress, Trello, Canva, and GSuite.Read to RewireAdministrative & Operations Support• Updated and maintained the Wix website• Designed and developed landing pages for various events.• Implemented automation for event registrations and email reminders, streamlining the process.• Tracked client communications and sign-ups for effective relationship management.• Crafted and executed targeted email campaigns to engage and inform the audience.

• Streamlined management of the CEO's calendar, email inbox, and provided guidance on technology optimization.• Conducted web-based research, engaged with CEO's contacts, and actively contributed to special projects.• Demonstrated effective communication, keen attention to detail, and adept multitasking while collaborating with C-level executives.• Executed targeted lead generation through LinkedIn, sending personalized requests and emails.• Generated engaging social media posts to elevate brand visibility and foster audience engagement.• Developed and executed impactful email campaigns to effectively reach target audiences and drive conversions.• Conducted online research to gather market insights, perform competitor analysis, and stay abreast of industry trends.• Prepared and presented compelling proposals to clients, showcasing creative ideas and strategic plans. • Facilitated seamless client onboarding and offboarding processes, ensuring a positive experience.• Organized Zoom meetings with clients, addressing project updates, queries, and delivering excellent customer service.• Proactively reached out to potential clients, establishing connections on LinkedIn to expand networks and explore new business opportunities.• Managed the client's personal email, calendar, and flight bookings.

Assisted customers in booking flights, hotel reservations, car rentals, and activities.Processed refunds, resolved escalation cases, and composed emails for updates andresolutions.Negotiated on behalf of customers for special requests with travel partners.

• Established and managed diverse databases, including KW Command, Brivity CRM, Follow-up Boss, Boomtown, CRM Grow, Real Geeks, and Chime CRM.• Skip trace lead information• Implemented and maintained email campaigns and automations for streamlined communication.• Produced detailed market reports and listing alerts to enhance market intelligence.• Formulated and executed lead follow-up and nurturing strategies.• Conducted outbound calls to engage potential buyers and sellers, responding promptly to inbound calls and texts.• Pioneered lead generation initiatives, significantly boosting appointment setting in both retail and wholesale real estate, as well as agent recruitment.• Executed scripted delivery of the Team Value proposition and adeptly handled objections.• Orchestrated a virtual event showcasing real estate career opportunities.• Leveraged LinkedIn, Indeed, Facebook, and Instagram for lead generation and promotion of career events.• Utilized Facebook groups, MLS, and Mojo to identify motivated sellers.• Designed compelling real estate flyers and edited videos for effective property marketing.• Organized company files, authored SOPs, and provided valuable guidance to a fellow virtual assistant.• Strategically categorized leads on social media platforms, converting warm leads into hot leads.• Assisted in the distribution of posts on Facebook and Instagram, conducting hashtag research and community engagement.• Provided basic transaction coordination support.• Managed the team's calendar for appointment setting and coordinated team meetings.• Initiated communication with team agents for lead updates and generated weekly reports on leads, events, and agent recruitment for the CEO/Operating Principal