Assistant to the Line Producer for an ABC Signature / Hulu show currently in production.

Assistant to the Executive Producer for a television show currently in production for Amazon Studios.

Assistant to the Executive Producer for a television show during production with Apple Studios.

•Obtained knowledge of operating Ticketmaster's complex computer program for selling tickets.•Assist with the ticket operations for Live Nation Events events for various venues and music festivals in the Greater Atlanta Area including The Tabernacle, Coca Cola Roxy, and Music midtown.•Assist up to 1000 patrons in finding seating and accommodate individuals with special needs.•Assist Front of House staff with customer inquiries, conflict resolution, and troubleshooting ticketing issue.

Assisted Director's on the hit show "The Outsider."

As a Brand Ambassador I help various organizations reach their target market while increasing their brand awareness and sales, through field marketing activations and community engagement. Companies Represented:Central Atlanta Progress• Educated community members about Central Atlanta Progress (CAP) alternative transportation initiative, Connect Downtown, via one-on-one interaction and publically by speaking at town hall meetings and community gatherings.• Assisted Event Coordinators with organizing and running Food Truck Fridays for local business in the downtown area.• Managed and assisted with set up and tear down of field marketing activations.• Cultivated and sustained positive relationships with members of the Atlanta community.• Conveyed recommendations for questions about which method of transportation was suitable based upon location. Atlanta Streetcar • Increased ticket sales through grassroots promotions and field marketing activations. • Fostered relationships with local communities through education and excellent customer service. • Built customer confidence by actively listening to their concerns and giving appropriate feedback. • Engaged with community at various music festivals and community events. • Set-up and breakdown event equipment.Americas Mart• Provided detailed information, facts, and directions about Americas Mart. • Educated customers on product and service offerings.• Interviewed individuals through consumer engagements to collect and record product preferences and feedback using handheld data capture devices.• Catering to guests while maintaining a friendly and enjoyable environment.

• Extensive knowledge with ticketing and box office computer systems such as Paciolan7 and T.Res• Supported clients with inbound box office calls, ticket sells, website support, and through Zendesk• Assisted clients with onsite support by trouble shooting ticket system issues, ticket operations, event check in and will call• Assisted Ticket Printing department with fulfilling orders printing and mailing tickets• Ticket Operations specialist for the Atlanta Jewish Film Festival, Atlanta Film Festival, Atlanta Botanical Gardens, and Taste of Atlanta• Managed Box Office Staff of all sizes for festivals and events in Atlanta and within the Metro Atlanta area• Assisted Freshtix Event Organizers with the development of their events and assisted with the sales and marketing of their events.

• Assisted the Marketing and Promotions Department with the preparation of grassroots initiatives for Atlanta Braves fans• Distributed grassroots initiatives and special giveaways during Braves homestands • Supported Guest Relations and Stadium Operations Departments with stadium preparation, greeting fans, answering questions, and resolving any unforeseen conflicts• Promoted and assisted with special events such as Friday Night Fireworks, Kids Run the Bases, and Promotional Concerts

• Assisted in the development of creative concepts for ticket promotions and in-game promotional incentives for Hawks fan throughout the metro Atlanta community• Organized and tracked media and print media calendars to ensure publishing deadlines were properly met • Designated point person for promotional events such as Paint the Town, Opening night sweepstakes, and Media Night, to ensure quality service for fans and media partners, as well as resolving any unforeseen conflicts• Researched team initiatives, ticket promotions, and event calendars across the NBA and the Metro Atlanta communities.• Created 30 second radio scripts for Hawks Open Practice and Bert’s Big Adventure to promote special ticket promotions and game promotions• Raised and collected monetary donations as a 50/50 raffle ticket seller for Community Development to be used towards the Hawks Foundation

• Trained and supervised a staff of 40-45, while overseeing the daily operations of the department to ensure quality service for Barry Alumni• Raised and collected monetary donations through cold calls and pledge cards for the Department of Institutional Advancement to be used towards student scholarships• Strategized with the Phon-a-thon Manager on goals and the means to achieve them; held weekly team meetings, and reviewed call schedules to improve customer service• Provided on-site supervision of assigned Phon-a-thon sessions by motivating and assisting callers, handling calls with difficult donors, monitoring calls and giving immediate feedback to callers, and enforcing the policies and procedures