Kimberly Greene Email and Phone Number
We started B.L.A.C.K. to act as an educational partner to museums around our country in order to not only inform and educate everyday Americans on Black History, but to celebrate the individuals that either played on Black sports teams or served in Black units of our military. B.L.A.C.K. (Bases Loaded Authentic Clothing and Kaps) specializes in licensed apparel for the Negro Leagues, the Buffalo Soldiers and the Tuskegee Airmen, focusing on both the history of these heroic groups and individuals, and the impact that their contributions had on America.I've been working in the Diversity, Equity, and Inclusion space for over 20 years, specifically focused on the achievements of people of color in sports and the military. My background is hotel management with Marriott. I spent 13 years learning from the ground up how to understand the basic elements of working in a business: how to deal with personality and cultural differences, how to do sales and promotion, budgets, marketing, how to upsell customers, how to put our fires and most importantly...How to LISTEN. My business has given me the unique opportunity to spend a good amount of time with the people that actually created the history that I am representing. They are not just names in a book, they have become friends and family. I have heard the backstories to their accomplishments and I have the ability to get their stories to people that want them and would not otherwise have access to them.
B.L.A.C.K. (Bases Loaded Authentic Clothing And Kaps)
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FounderB.L.A.C.K. (Bases Loaded Authentic Clothing And Kaps) Jun 1998 - PresentManage full-scale retail operations of licensed apparel for Negro League Baseball, Buffalo Soldiers and Tuskegee Airmen including marketing, promotions, web development, in person and e-commerce sales, PR, inventory management, operations management, event planning, logistics, budget and financial management and capital resource management. Plan, organize and lead BLACK retail operations at 45+ special events yearly to include professional conferences, jazz and cultural festivals and sporting events as well as retail displays in VA hospitals, gov’t buildings and military installations.Coordinated marketing events, receptions and official events with Negro league players and Tuskegee Airmen in support of B.L.A.C.K organizational goals.Promptly respond to all client inquiries and offered additional products to increase sales and ensure total client satisfaction.KEY ACHIEVEMENTS: Organized highly successful event to bring a retired Negro League player and current sports personality to venue for Black History Month. Supervised all aspects of event from site selection, term negotiation, vendor coordination and contract management, secured major talent, PR to local press, marketing, staffing, sponsorships, etc.
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Training And Development SpecialistTime Warner Cable Media Mar 2005 - May 2009New York, Ny, UsCUSTOMER SERVICE REPRESENTATIVE | TRAINING & DEVELOPMENT SPECIALISTProvide exceptional client service and productive and proactive support for all Time Warner customers performing various duties including: explaining billing statements to customers, administering changes of service, and scheduling maintenance. Met performance targets in all areas including speed, accuracy, volume, customer satisfaction and issue resolution and recognized for resolving an average of 200 inquiries weekly.Facilitated training of new hires to instruct new employees on proper upsell techniques, marketing and procedures.Diffuse and resolve all client situations while maintaining balance between interests of company and customer satisfaction. Provide detailed and accurate accounts of all client interaction for prevention of future audit issues. -
Assistant General ManagerCourtyard By Marriott May 1998 - Jan 2004Managed day-to-day activities of 123-room corporate hotel property including supervision of 30 employees and 3 managers including the front desk, housekeeping, maintenance, restaurant, engineering, and Sales. *Oversaw staff accountability for 33 employees and performed goal setting, motivation/discipline of employees, labor expense control, and resolution of guest related issues in accordance with corporate policies and good judgment. *Coordination and management of corporate and personal events in 50-person theatre-style conference/meeting space. *Maintain operating and capital budgets and manage strategic operations of the hotel to control cost, achieve sales goals and ensure profitability and efficiency. Responsible for monthly period end budget reconciliations.KEY ACHIEVEMENTS: *Developed opening strategy as opening manager for new build. Performed all hiring for front desk, restaurant and housekeeping in addition to overseeing procurement of necessary supplies for newly built hotel. *Initiated, developed and cultivated strategic business partnerships with O’Brian’s (a local BBQ restaurant) to allow hotel guests to bill food to their room and exclusive deal with North Carolina Central football team to allow team to stay at hotel on game nights. *Awarded Bill Tiefel on three separate occasions for my excellent customer service and problem resolution. -
Assistant Front Office ManagerMarriott International Jan 1996 - Sep 1998Bethesda, Md, Us* Ensured excellence and a unique visit for each guest at 3 ½ star, 223-room full-service corporate hotel.* Achieved flawless execution of front office operations including front desk, PBX, Bell Stand, gift shop, and concierge.* Provided leadership and oversaw performance of 18 employees in Front Office, Concierge, Bell Stand and PBX. * Manage daily operations of growing hotel with primary focus on sales, service and repeat business customers.* Assisted with Sales and Marketing efforts as directed.
Kimberly Greene Education Details
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Shaw UniversityGeneral
Frequently Asked Questions about Kimberly Greene
What company does Kimberly Greene work for?
Kimberly Greene works for B.l.a.c.k. (Bases Loaded Authentic Clothing And Kaps)
What is Kimberly Greene's role at the current company?
Kimberly Greene's current role is Founder B.L.A.CK. (Negro League, Buffalo Soldiers & Tuskegee Airmen Apparel) I encourage people to recognize & celebrate Black Influences on American History using amazing apparel that encourages important conversations.
What schools did Kimberly Greene attend?
Kimberly Greene attended Shaw University.
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