Lead end-to-end processes from strategy analysis to delivery of learning & performance solutions.Conduct Rapid Workflow Analysis to identify key performance and skill gaps to architect innovation learning & performance solutions to increase on the job performance. Partner with internal and external stakeholders to develop long-term learning strategy for operational learning and business goals.

Lead a a team of high-performing of learning professionals, driving vision, strategy, and end to end processes of learning efforts. Build and maintain strong partnerships with Engineering, Product, and Support teams to ensure alignment, gain consensus, to build learning solutions for companywide goals.Lead the team to build an in-the-flow of work learning experience cutting the training time in half.Lead the Global Steering Committee for 2-Day Professional Development… Show more Lead a a team of high-performing of learning professionals, driving vision, strategy, and end to end processes of learning efforts. Build and maintain strong partnerships with Engineering, Product, and Support teams to ensure alignment, gain consensus, to build learning solutions for companywide goals.Lead the team to build an in-the-flow of work learning experience cutting the training time in half.Lead the Global Steering Committee for 2-Day Professional Development Summit, including strategic career programming, securing external speakers, fostering a space for connection and growth for Meta Pride ERG. Show less

Conduct learning needs analysis, identify key performance and skills gaps to architect innovative learning and performance solutions that increase on-the-job performanceDesign and implement learning strategies to achieve business and company goals

Led Instructional Design and Performance Support strategy for key business initiatives at a global scaleDesign and develop blended learning solutions to align with key business metrics and company goalsPartnered with key stakeholders across the company to achieve buy-in for learning and performance outcomes for flagship training programs, including facilitating Design Sprints Certified in the 5 Moments of Need Design Methodology, co-led the adaption plan for the team and… Show more Led Instructional Design and Performance Support strategy for key business initiatives at a global scaleDesign and develop blended learning solutions to align with key business metrics and company goalsPartnered with key stakeholders across the company to achieve buy-in for learning and performance outcomes for flagship training programs, including facilitating Design Sprints Certified in the 5 Moments of Need Design Methodology, co-led the adaption plan for the team and EPSS strategy Show less

Design and create blended learning solutions to support company goals and business initiatives. Partner with experts and stakeholders to create relevant training programs for 92,000 team members across the company.Successfully serve as program manager for the New Member Onboarding Program.Create communication tools and strategies for the Global Learning & Development department.Recipient of the "Light Bulb" Award for Creativity & Innovation

Partnered with subject matter experts, trainers and instructional designer in the creation of training courses. Responsible for the development of paper and web based training publications using multiple authoring tools. Project manager for key initiatives including the implementation of a Learning Management System (LMS). Analyzed and evaluated metrics to determine training effectiveness and ROI.

Managed a team of 115 people in 38 different store locations. Interviewed, hired and trained all team members in the Receiving and Accounts Payable Department. Ensure consistent work habits, adherence to all policies and audit compliance. Responsible for reporting matrix on Purchase Order standards, margin performance, and safety standards. Troubleshoot and problem solve software glitches and payment discrepancies.

Developed standards and expectations regarding inventory, payment processes, and deadlines for team members. Responsible for accurate payment of all invoices. Trained team members on new inventory management software.