- Manage and maintain client accounts, including updating contact information, billing details, and other relevant data.- Stay up-to-date with the company's offerings to provide accurate information and make recommendations based on the client's needs.- Develop strategies and initiatives to retain existing clients. - Monitor and measure client satisfaction through surveys, reviews, and feedback.

- Maintain regular and effective communication with clients to understand their needs- Assist new clients in getting started with the company's products or services.- Address client inquiries, problems, and complaints promptly and professionally.