Md. Reaz Uddin Email & Phone Number

📊 KPI Performance Reporting | 📈 Data Analytics & Insights | 💻 Excel Macros | 🔧 VBA | 🤖 RPA Automation | 🌐 UiPath | 📑 Query | 📡 Telecommunications & Networking | 💡 Data-Driven Decision Making | 📈 Business Growth & 💰 Revenue Generation | AIUBAs Assistant Manager in Performance Reporting within the OSS department at Summit Communications Ltd., over 5 years of experience in transforming data into actionable insights. This role focuses on leveraging analytics to drive business growth and operational efficiency across the organization.📋 Management Reporting ExpertiseSpecialization in creating and delivering comprehensive management KPI reports, ranging from regional performance metrics to client service insights. These reports facilitate informed decision-making, ensuring alignment with business goals and enhancing network performance.🔍 Performance & Data IntegrityOversight of the analysis of key performance metrics related to bandwidth utilization and network efficiency. Ensures the accuracy and integrity of all reports, providing stakeholders with reliable data for strategic actions that promote business growth and revenue generation.🤝 Cross-Functional CollaborationCollaborating closely with teams such as Network Monitoring, Planning, Central Operations, Marketing, Billing, Revenue & Fraud Management, and Customer Relationship Management to align reports with the company’s strategic goals. Strong relationships enhance cross-department collaboration, leading to improved service delivery and operational effectiveness.💻 Excel Macros, VBA, RPA Automation, and TrainingExpertise in Excel Macros, VBA, and RPA, automating complex processes, streamlining reporting, and significantly reducing manual workloads. As the sole MS Excel trainer in the company, trained over 300 colleagues, empowering them to maximize the potential of Excel for data analysis and reporting.🔧 Technical ExpertiseWith a solid foundation in database management and query writing, experience with network devices such as Huawei, Juniper, and ZTE. Reporting focuses on performance indicators such as MTTE, MTTR, and SLA, paired with in-depth root cause analysis to drive continuous improvement.📊 Advanced Analytics ToolsProficiency in Python, Power BI, and Tableau, using these tools to automate processes, create dynamic reports, and deliver insights that support both operational and strategic initiatives.🌐 Passionate about data-driven decision-making and eager to connect with professionals in the telecommunications and networking industry.🔗 Let’s connect!

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  American International University-Bangladesh

  Computer Science And Engineering