Neeraj Mishra
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Neeraj Mishra Email & Phone Number

Assistant Manager - Operations and Customer Service Experience at EaseMyTrip.com
Location: Delhi, India 7 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 100%

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Current company
Role
Assistant Manager - Operations and Customer Service Experience
Location
Delhi, India
Company size

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Quick answer

Neeraj Mishra is listed as Assistant Manager - Operations and Customer Service Experience at EaseMyTrip.com, a with 1199 employees, based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Neeraj Mishra.

Neeraj Mishra previously worked as Assistant Manager - Operarions & Customer Service Expirence at Easemytrip.Com and Senior Executive Operations & Reservation (Online & offline) at Khimji Ramdas India Private Limited. Neeraj Mishra holds Bsc - Bachelor Of Science from Institute Of Hotel Management, Catering Technology & Applied Nutrition, Goa.

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EaseMyTrip.com

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Profile bio

About Neeraj Mishra

At EaseMyTrip.com, my mission as Assistant Manager is to refine the intricacies of travel planning, leveraging over a decade in the hospitality industry to deliver outstanding customer experiences. Our team focuses on enhancing operational efficiency and integrating technological advancements for a seamless customer journey, which has been instrumental in the company's growth.With a robust background in orchestrating both online and offline reservations, my expertise lies in customer relations and CRM, ensuring every interaction translates into long-lasting client satisfaction. As part of the organization, I am dedicated to maintaining high standards of professionalism and quality, thereby fostering the trust and loyalty of our clientele.

Listed skills include Travel Management, Tour Management, Destination Management, Tourism Marketing, and 15 others.

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EaseMyTrip.com
Easemytrip.Com
Assistant Manager - Operations and Customer Service Experience
Delhi, India
Website
Employees
1199
AeroLeads page
7 roles

Neeraj Mishra work experience

A career timeline built from the work history available for this profile.

Assistant Manager - Operations And Customer Service Experience

Delhi, India

Assistant Manager - Operarions & Customer Service Expirence

Current

Noida, Uttar Pradesh, India

As an Assistant Manager at EaseMyTrip.com, I specialize in streamlining operations for both online and offline platforms, ensuring seamless travel booking experiences. My role involves optimizing processes to enhance efficiency, while prioritizing customer service to deliver exceptional support and satisfaction. By integrating technology with operational strategies, I aim to create a smooth and user-friendly journey for customers, contributing to the company's continued growth and success in the competitive travel industry.

Jul 2024 - Present

Senior Executive Operations & Reservation (Online & Offline)

Delhi, India

Attending day-to-day activities with high professional and sufficient way.Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.Receive the confirmed bookings with all required information from the agents and open files on internal system.Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.Facilitating for smooth and easy execution of services from arrival till departure.Send confirmation of the services to the agents on time with full information, presentable and professional way.Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.Handle unforeseen problems and complaints and determine eligibility for money returns.Get agent's feedback about provided services to their clients, positive and negative points to improve our services.

Dec 2022 - Oct 2024

Senior Operations Executive

Gurgaon, Haryana

Attending day-to-day activities with high professional and sufficient way.Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.Receive the confirmed bookings with all required information from the agents and open files on internal system.Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.Facilitating for smooth and easy execution of services from arrival till departure.Send confirmation of the services to the agents on time with full information, presentable and professional way.Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.Handle unforeseen problems and complaints and determine eligibility for money returns.Get agents feedback about provided services to their clients, positive and negative points to improve our services.

Dec 2019 - Nov 2022

Senior Executive In Holiday Packages Operations

Entire World Tourism Llc

Delhi, Delhi

Making quotation, travelitineraries, tour packages, costing to the customer'sAttending day-to-day activities with high professional and sufficient way.Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.Receive the confirmed bookings with all required information from the agents and open files on internal system.Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.Facilitating for smooth and easy execution of services from arrival till departure.Send confirmation of the services to the agents on time with full information, presentable and professional way.Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.Handle unforeseen problems and complaints and determine eligibility for money returns.Get agents feedback about provided services to their clients, positive and negative points to improve our services.

Jan 2018 - Dec 2019

Senior Executive In Holiday Packages Operations & Reservation

Ahmedabad, Gujarat

Arranging Hotel Booking, Flight Booking, other transport bookings as per the Travel itineraries in very effective and systematic manner to optimize time slots and priority. Follow up with clients by phone/email about their queries. Keeping track on documentation, payments.Attending day-to-day activities with high professional and sufficient way.Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.Receive the confirmed bookings with all required information from the agents and open files on internal system.Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.Facilitating for smooth and easy execution of services from arrival till departure.Send confirmation of the services to the agents on time with full information, presentable and professional way.Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.Follow-up cash / advances supplier’s payment in coordination with the account to eliminate any issues, which can affect the service.Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.Handle unforeseen problems and complaints and determine eligibility for money returns.Get agents feedback about provided services to their clients, positive and negative points to improve our services.

Oct 2014 - Oct 2017

Room Division Team Leader

Pune, Maharashtra, India

Aug 2012 - Aug 2014
Team & coworkers

Colleagues at EaseMyTrip.com

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3 education records

Neeraj Mishra education

Intermidiat (12Th)

R K College, Madhubani

High School Diploma (10Th)

Watson English School, Madhubani
FAQ

Frequently asked questions about Neeraj Mishra

Quick answers generated from the profile data available on this page.

What company does Neeraj Mishra work for?

Neeraj Mishra works for EaseMyTrip.com.

What is Neeraj Mishra's role at EaseMyTrip.com?

Neeraj Mishra is listed as Assistant Manager - Operations and Customer Service Experience at EaseMyTrip.com.

Where is Neeraj Mishra based?

Neeraj Mishra is based in Delhi, India while working with EaseMyTrip.com.

What companies has Neeraj Mishra worked for?

Neeraj Mishra has worked for Easemytrip.Com, Khimji Ramdas India Private Limited, Tbo.Com, Entire World Tourism Llc, and North Tours - Bespoke Destination Management Company.

Who are Neeraj Mishra's colleagues at EaseMyTrip.com?

Neeraj Mishra's colleagues at EaseMyTrip.com include Roshni Rehwani, Suraj Singh, Aytan Baghirova, Vishal Rautra, and Ayushi Sharma.

How can I contact Neeraj Mishra?

You can use AeroLeads to view verified contact signals for Neeraj Mishra at EaseMyTrip.com, including work email, phone, and LinkedIn data when available.

What schools did Neeraj Mishra attend?

Neeraj Mishra holds Bsc - Bachelor Of Science from Institute Of Hotel Management, Catering Technology & Applied Nutrition, Goa.

What skills is Neeraj Mishra known for?

Neeraj Mishra is listed with skills including Travel Management, Tour Management, Destination Management, Tourism Marketing, Communication, Incentives, English, and Tour Operators.

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