• Capable of performing laptop and desktop tests• Installing windows using the internet• Perform physical and investigate the process to identify any of the malfunctions from an incorrect minor setting to replace hardware and/or entire operating system.• Assemble and disassemble laptops and desktops.• Software- ERP, Word, Excel.

• Assisted customers daily, greeting them, answering questions, and providing information on procedures and policies• Resolve customers complaints regarding sales and services• Receive payments by cash, credit and debit cards, vouchers• Issue refunds and receipts, credits, and changes due to customers• Train new workers

• Testing and upgrading IOS of Router, switch, firewall, wireless Lan controller, access points, cisco phones, personal computer, servers, etc., upgrading license in firewall and ASAs• Deployment of Servers, Workstations, Switches, Routers, Wireless line controllers, Access points, cisco VoIP phones, etc.• CME, WLC, and AP projects• Networking administrator projects

• Networking administrator,• Creating networking domain controller for small companies through cloud or servers

• Embedded c,• 8051 microcontrollers, worked on Proteus simulation• Basics of IoT etc.