Phil Kells Email & Phone Number

Manly, Nsw, Au

Sydney, Australia

Sydney, Australia

Chicago, Illinois

Sydney, Australia

I am responsible for all client interaction through our account management team and new business through our sales team. I also product manage PUBLICeye®

Sydney, Australia / Boston, Ma

In addition to my ongoing responsibilities with RealSatisfied following the April 2016 acquisition, I took on an operational role within Placester working on a number of integration, scaling and business process re-engineering projects. This was a highly autonomous role requiring me to build relationships across all aspects of the business and to influence outcomes with no direct authority. Often this was guided by a simple desired business outcome from the CEO. Working remotely from Sydney on these projects required both a strong focus on communication and significant travel between Sydney and our offices in Chicago, Boston and an engineering office in Argentina.Examples of projects that I led during this time included;* Migrate the company billing and entitlements system and processes from an outgrown and highly ineffective and human driven process to a Zuora (& Salesforce) based system utilising best practice methodologies and processes. * Design & develop an automated reporting system for our industry data partners to overhaul the manual, human driven processes the business had traditionally relied upon to drive cost benefits, efficiency and accuracy.* Evangelise and design significant enhancements to our internal customer accounts and product systems to facilitate the automated management of the complete customer lifecycle.Each of these projects required me to exercise my skills at sitting comfortably at the crossroads of go to market, product and engineering teams, drawing each of them together to deliver on the outcome desired by the business.

Sydney, Australia

In April 2016, RealSatisfied was acquired by Placester Inc. RealSatisfied now operates as a division of Placester.

Manly, Sydney, Australia

With over 170K real estate professionals on the platform and support from many of the worlds leading brands in real estate including Century 21, Better Homes & Gardens (Realogy), Home Services of American and partnerships across the leading associations and MLS's in the US and Canada, RealSatisfied is the customer satisfaction platform for the real estate industry.RealSatisfied was 100% bootstrapped by Phil Kells, David King & Jeff Turner as part of a team of 6 from 2011 to acquisition by Placester Inc in April 2016. From April 2016 under my leadership, RealSatisfied continued to grow its client base, agent count and share of direct access to closed transactions to drive excellent growth in market share with no increase in resources required to operate the business.

Sydney, Australia

PUBLICeye was an online communication, data collection, reporting and analysis platform designed for marketing, communications and research organisations that need to provide online and mobile survey solutions as part of their offering, but are not technology specialists.Customers included Time Inc., Pacific Magazines, News Magazines, Initiative Media, Sydney Opera House, The Australian Red Cross Blood Service, Lexmark and many more. As one of the founders of PUBLICeye, my role was varied and included leading all client interaction, operations, support and product management.PUBLICeye expanded into the UK in 2009 with clients in Media and Telecommunications across 17 markets.

Sydney, Australia

Employee number 4 at this startup digital agency, my role was very broad.Originally I managed all of the business commercial relationships for technology as well as consulting on technical solutions for campaigns and projects for customers like eBay, HSBC, Sony Music & Microsoft. The business grew quickly to more than 70 people in under 3 years, as it grew, I also found myself craving the start-up environment. It was time to go alone.

Sydney, Australia

I moved back to Sydney with this role to begin the Sales of DoubleClick Tech Solutions in Australia.Working with advertising agencies, and directly with brands I was responsible for national sales in Australia and reported into the the regional HQ in Hong Kong.While I enjoyed success in this role, I found I missed the business building environment that I had so enjoyed previously. Ultimately I left to take a position with one of the first customers I signed in Australia - a startup Digital Agency - One Media

Bracknell, United Kingdom

I was an analyst with the dell.com team in Europe. Starting as the 6th member of this team in it's infancy, this fast growing part of Dell grew to over 60 people in the technology and business team with many more across all of Dell's European operations during my time there. This was my first real exposure to startup operations and I was hooked. In three years dell.com went from a small emerging channel for sales in 1997 to turning in excess of US$7M per day online by 2000.This was probably the greatest learning experience of my career, I was provided with significant autonomy and tasked to achieve results in an fast paced, quickly changing environment. I developed reporting and analysis systems used by the business to measure growth, and success.