I am a passionate learner of full stack web development, currently expanding my skills in this field. Alongside my learning journey, I work as a support specialist at eBay. I have developed a strong bond with the Founders at DUX Education and collaborated closely with a team of professionals in various capacities. During a two-month period (April 22 - June 22), I took on the responsibility of recruiting teachers and the operations team for the organization. Additionally, I effectively managed the team and implemented standardized Excel sheets to enhance efficiency and streamline processes. This resulted in reduced workload and improved workflow consistency across departments.In my role, I created process flows for the operations team to optimize sales figures and enhance customer experience. Through this, I facilitated superior service and personalized support to meet individual customer needs. I am proficient in working with LeadSquared application, running reports, and preparing presentations.I have a proven track record of successfully managing customers nationwide for Myntra. By attentively listening to their concerns and effectively communicating our policies, I consistently achieved positive outcomes.My strong academic background and ability to complete tasks swiftly have led to high scores and a 100% success rate on my initial certification attempts. I have also been entrusted to fill in for my superiors in the absence of Team Leaders or Senior Managerial Experts.Overall, I am an enthusiastic and results-driven professional, continuously seeking opportunities to expand my skills in full stack web development while leveraging my experience in support, recruitment, process improvement, and customer management.