Rathna Kumar is a Director of Customer Success and Account Management at Murf AI. They is proficient in Hindi and English. Colleagues describe them as "I have had several managers so far over my professional career but RK will always be one of my favorites. He is a leader, mentor, collaborator, friend, manager, colleague, counselor, therapist, coach - all in one and will frequently challenge you to understand, examine, analyze, and exceed your expectations. What stands out in my experience with RK is how affable and consummate as a person he is. With him, I feel heard, understood, and appreciated about who I am as a person, a colleague, and then as a direct report and mentee. He ensures that we meet weekly to report and collaborate on current and futuristic goals. When I am overzealous with my ambition, or the scope of a project, he would help me set realistic expectations. Despite the outcomes, RK is encouraging and celebrates the wins, big and small, and leads by example in the team. Personally, as a woman, I have always felt validated, heard, recognized, wanted, and proud of being on RK's team. In fact, I regularly look forward to my 1:1 times with him as I leave every meeting knowing and learning more about myself, my priorities, and feeling good about what I am doing. He demonstrates management experience and leadership beyond just technical, business, and financial aptitudes. Once the processes are established (which is one of his greatest strengths btw) RK also taught me when to pick up confrontational conversations and tackle opportunities to improve or course-correct as needed. I would highly recommend him due to his incredible versatility in business, critical thinking, and technology but more importantly for who he is as a person. It is almost impossible to find any other like him and personally, I consider it a blessing and privilege to be able to work alongside RK! Thank you," and "I had the pleasure of working with RK during my tenure at Chargebee as a Presales Consultant. He is definitely one of the best sales professionals that I have worked with. On our client meetings, he was always in sync with me and he consistently ensured that the customers had an amazing experience. Our meetings were designed by him to ensure that we go into detail on everything that the customer was interested in, as well as maintain a strict timeline so that the customer’s time is efficiently utilized. RK also gained customer’s trust on several occasions by showcasing incredible business acumen and ingenuity, he was also always transparent with transactions when it came to showcasing the value that our product. I am sure that RK will be a great asset to any team he is part of and I wish him all the very best of his future endeavors."