Rishabh Verma Email & Phone Number

Canada

Woodbridge, Ontario, Canada

• Analyze business to determine financial impact of potential investments to support risk assessment.
• Manipulate data using pivot tables, pivot charts and macros in Excel.
• Collect and analyze data from various backend data sources to answer specific business-related questions using a variety of tools (KPI Reports, RFP Analysis, Volume Analysis).
• Use SQL to import and export data into traffic program and automate procedures using python
• Monitor KPIs and generate weekly visibility reports in MS Excel, identifying anomalies and presenting findings for discussion.
• Apply advanced MS Excel skills, including Pivots and lookups, to analyze diverse data types, particularly financial data, to drive actionable recommendations.

Baden, Ontario, Canada

• Strategically scheduling drivers for the present and next day’s plan
• Knowledge of transportation requirements for freight movements between Canada and the United States including U.S. and Canada Customs and supporting agencies (FDA, USDA, Agriculture Canada, etc.)
• Planning, implementing, and testing changes to systems, coordinating with other teams and minimizing disruptions
• Daily communications with Drivers through AS400 and telecommunications with customs brokers
• Assist with preparing US LTL paperwork and manifest loads
• Respond to satellite messages, dispatch accordingly and make necessary equipment moves in the computer.

Greater Toronto Area, Canada

• Responsible for development of APIs and backend services and Frontend web applications, using microservice architecture
• Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full stack of development tools and technologies
• Designs, develops, and implements web-based Java applications to support business requirements
• Supporting test engineers from inception to production, including automated testing
• Working with React.js, Angular.js, Vue.js, Typescript, Bootstrap for front end and Java Spring Boot, Hibernate, Kubernetes and AWS for backend and storage.
• Recently worked on a Bank’s Project, with back-end development particularly focused on Spring boot framework and Kafka server for data streaming. Used OAuth2 and SSL certificate handshaking for security gateway..

Toronto, Ontario, Canada

• Getting the customs clearance for the freight transportation between Canada and US.
• Coordinating with the Inbound/Outbound Dispatch and CBSA/CBP US Border Security
• Bridge between Truck Drivers and Customs Brokers.
• Creating the ACE and ACI Manifests for the truck drivers to cross the border.
• Finding the correct Customs Broker for the load and following up if they require any missing paperwork from customer.
• Getting the Paperwork like BOLs, Invoices, Packing Slips, Shipping Manifest etc. from the load broker/Dispatch.

Etobicoke, Ontario, Canada

• Provided primary customer support to internal and external customers in fast-paced environment.
• Boosted sales revenue by skillfully promoting diverse Pizza Menu options.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer requests for products, services, and company information.Worked as a team member to achieve common target of customer satisfaction

Jalandhar, Punjab, India

• Provided primary customer support to internal and external customers in fast-paced environment.
• Answered constant flow of customer calls in queue per minute.
• Boosted sales revenue by skillfully promoting diverse Pizza Menu options.
• Cultivated customer loyalty, promoted repeat customers and improved sales.

Jalandhar Area, India

Phagwara, Punjab

Post Graduate Diploma, Mobile Application Design And Development

Bca Hons, Computer Application

Activities and Societies: Music Club

Higher Secondary Education, Commerce With Ip (Informatics Practices)