Rohan Garg, Ifc Email & Phone Number

Kelowna, British Columbia, Canada

Kelowna, British Columbia, Canada

Monitored and secured all exits, doors, and windows to restrict the entry of unwanted people and protectthe site from any kinds of damage.Inspected and patrolled the premises regularly to fix blind spots and ensure well-being of individualswithin the property.Reported suspicious behaviors and helped to prevent potential incidents or criminal activities.Prepared reports as per company policies to document and facilitate effective decision-making within the organization.Deescalated aggressive behaviors to maintain the decorum of facility and create a supportiveenvironment.Responded to alarms and codes in timely manner to minimize the damage and ensure smooth running of operations.

Edmonton, Alberta, Canada

Provided spirited customer service to achieve sales target and earn recognition for outstandingperformance.Assisted store management in promotional activities and initiatives to heighten brand visibility andcustomer engagement.Maintained strict adherence to company Policies & Procedures and helped to ensure consistent servicedelivery and compliance with brand standards.Engaged in ongoing training and development to enhance product knowledge, improve service skills, andensure continuous improvement and professional growth.

4324 17 St Nw, Edmonton

Supervised and coordinated staff to help in improving workflow efficiency and increasing productivity.Trained Customer Service Representatives and Delivery drivers to develop a team of competent andmotivated workforce.Maintained optimal stock levels for day-to-day operations to ensure seamless business operations andminimal disruptions.Resolved customer complaints proactively to improve customer satisfaction and loyalty. ensured healthand safety regulations are followed.Ensured compliance with guidelines of the Food Handling Permit to maintain sanitary food environmentand mitigate potential risks.Prepared reports as per franchise specifications to analyze business performance and reduce labour andfood wastage.Analyzed and forecasted weekly sales to prepare accurate inventory order and implement effective staffschedule.

Edmonton, Alberta, Canada

Filled applications for Alberta Health Services and Senior Financial Assistance programs to assistindividuals in need.Demonstrated expertise in navigating bureaucratic processes and documentation requirements to ensureseamless application submissions and timely approvals.Monitored store activity and provided hands on assistance to customers to enhance their shoppingexperience and promote product satisfaction.Maintained financial records and updated revenues and expenses data in QuickBooks to implement cost savings.measures and revenue enhancement strategies.Initiated contact with doctors and nurses to present new technologies and products with the aim ofestablishing Med Supplies as a trusted partner in medical community.

Bachelor'S Degree, Economics, A

Activities and Societies: Bhangra Club at UBCODuring my time at the University of British Columbia, I pursued a Bachelor of Arts degree.

Diploma, Business/Commerce, General, A+

Activities and Societies: Passed with DistinctionMy pursuit of an Undergraduate Diploma in General Business at Conestoga College provided.

High School Diploma, Commerce, Mathematics, A+

During my two years in high school, I pursued a specialized curriculum with a focus on commerce, which provided me with a solid foundation.