Sachin Shetty Email & Phone Number

Karnataka, India

Bengaluru, Karnataka, India

Responsibilities include:Lead and mentor a diverse AMS team, fostering collaboration and innovation. Oversee application development lifecycle, from design to deployment. Ensured robust application assurance and quality control practices. Manage infrastructure for hosting digital assets, ensuring scalability and security. Conduct routine maintenance, including patch management and system upgrades. Implement and manage Google Analytics for performance tracking and optimization. Lead design and development of new product and brand websites. Maintain strong client relationships, acting as primary contact and strategic advisor. Fulfill preferred vendor obligations, ensuring compliance with SLAs. Continuously improve AMS processes, staying abreast of industry trends and best practices. Adhere to UI/UX best practices, including ADA and GDPR compliance. Serve a global audience, including US, Canada, LATAM, JAPAC, and EMEA regions.

India

Sailing uncharted territory with new adventures every day. Bridging everything between Azure VMs to a secure User Interactions & Impressions.

Mangalore Area, India

Worked as an Engagement Manager by assisting Sales, Delivery & Engagement PartnersOwned & Managed Client Portfolios of about 400-500k USD/year. Capable of handling critical high-value client Contract negotiations.Owned Solution Development as liaison between Sales and Delivery teams and served as technical liaison between the Sales team, Clients, Delivery support teamsExperienced with pre-sales and responding to RFPs and working on POCsHighly Experienced with the understanding of Shared & Managed service activities across different technical domains.Authored and Reviewed SOWs for fixed bid and resource-based project scopes and Ensured contracts are being carried out according to agreed termsHave always maintained positive relationships with the clients as their primary point of contactAlways identified and explored opportunities for upselling and cross-selling by presenting case studies from various CoEs that could offer potential projectsHave effectively worked through and resolved escalations with more than 95% SLA UptimeHave closely worked with SMEs from American Biopharmaceutical MNCs, by understanding stakeholder requirements and providing guidance and materials to support the pitch.Have carefully planned and drafted Project charter that included Scope Definition, Delivery Methodology, Design Composites, Timeline, Dependencies, Risk Assessments, Communication plan, and Process Model to be followed,Maintained Quarterly and Annual Financial Reports and visualized projections of upcoming revenue based on the historical data.

Mangaluru, Karnataka, India

Led a team of Designers, Developers, and Business Analysts to deliver solutions around Enterprise Content Management Systems, Enhanced UX Dashboard Portals, Data visualization in Tableau, and Spotfire.Traveled to the US to work as a Business liaison for an in-house product. Conducted Stakeholders and End User interviews which helped in planning the architecture of the product to improve the efficiencies.Regularly interacted with Process Owners to gather key challenges faced and provide solutions to improve the business and have been working with client IS team to create technical strategies and frameworksCollaborated and Assisted PMs and DMs in Translating Business Solutions into System Requirement Specifications and Functional SpecificationsDelivered projects covering all phases of the project life cycle including SharePoint, Salesforce, Tableau, and Spotfire projectsPerforming analysis and resolving technical problems, formulate long-term solutions to address issues escalated from production systems

Mangaluru, Karnataka, India

Worked with Delivery Managers by discussing and gathering client requirements over calls and emails during the Discovery & Analysis phase.Based on the gathered information, I have created user stories, use case diagrams, and process flow diagramsOccasionally involved with designing mock-ups and visual prototypes for further deliberationsAlso took care of Managerial tasks such as Resource and Project Management, Operational SupportTasked with Planning and executing custom solutions on SharePoint Online, .NET, QlikSense,Spotfire, Tableau, and WordPress

Mangalore Area, India

I was responsible for Designing and Developing Web-Based projects for the clients. Talking to the client and gathering requirements was also a part of my job description. I worked for Endurance International Group on their theme development and upgrades, in the last year at the company.I interacted with clients on a daily basis regarding their projects. Clients appreciated my design discretion along the way.I was comfortable working in all Time Zones and attending to the clients at their convenience. This has made me adapt to all the possible outcomes. My work at this company has always kept me innovating & improvising and updating to the latest technologies. I was also attending college at this time, which allowed me to think outside the box.

Mangalore Area, India

This was my first job and it mainly involved managing a group of young sales executives in laying their 100% dedication towards the sales. I was in charge of mainly 4 stores throughout this (Mangalore) Location. The greatest challenge was to understand the growing customer satisfaction which had to be delivered through our products.

Master’S Degree, Computer Science

Bachelor’S Degree, Computer Science And Electronics, B

Participated on speech conducted by US Consulate. Been a member of College activity Associations. Won 1st place for Web-Dev - State Level.

High School, Computer Science

Activities and Societies: Awarded Best Student Pre-Degree Level.

High School, Pre-College, A