Continual Improvement Ltd provides value-led consultancy, specialising in ISO Management Systems including: ISO 9001 (quality), ISO 14001 (environmental), ISO 45001 (health & safety), ISO 27001 (information security) and more.Our consultants support clients to continually improve by increasing performance, reducing risks and growing sustainably. We pride ourselves on becoming part of your team; engaging with all areas of the business, at all levels, to embed best practice. We go beyond what is often provided by other consultants by ensuring you see real value; this is more than a ‘tick box’ exercise to achieve ISO certification or legal compliance, but an opportunity to embed a positive culture for best practice.My role as Executive Director includes business strategy, HR, marketing, admin, finances and more.

I have written seven modern romance novels: feel-good, uplifting, intense love stories.

Co-founder and Director of J&S Romance, a British book publisher. We love: female empowerment, strong character arcs, riveting plots, magical chemistry and dashing heroes - who don’t rescue our heroines, but rather support and enrich her journey. Visit jandsromance.co.uk.

Coaching on: creating and living a fulfilling life, mindfulness, spiritual growth, self-care and wellbeing. I worked 1-1 with clients to help them work out what they wanted, how they might get there, and set and achieve goals. Although I no longer offer coaching, I create content on mental wellness, spiritual topics and how to "live your best life" on my website sarahlouisesmith.com.

I worked with clients to deliver marketing campaigns, specialising in optimised copywriting for social media, websites, case studies, email marketing, advertising, brochures, etc. I also managed services for Google AdWords pay-per-click campaigns, website admin, content creation and more.

Marketing campaign work, including content creation and copywriting for: emails, webpages, adverts, offline marketing materials, blogs, case studies and more.Management of social media channels for BSI UK.Search marketing speciality: including writing SEO content, and managing BSI UK's Google Adwords (PPC) campaign which achieved a high ROI.I won internal awards for my work, and continued to support BSI's marketing team as a freelancer on a regular basis for several years after I left.

Marketing campaign creation and execution for BSI's training business.Planning, copywriting, and reporting on campaigns across many channels including: email, website, social media, advertising, direct mail, catalogue, PPC (Google Adwords), case studies, videos, and events.

Creation, execution and reporting on marketing campaigns including: email marketing, social media, PR, internal communications, new product launches and other marketing communications.

Proof reading, copy-editing and type setting new British, European and International standards.

Part time while freelance writing and studying for a writing diploma.

Internal communications, audio typing, management of office stationery, filing, cover of reception, facilities management, and other general administrative work.

Part time while at high school.