🌟 As a Solutions Engineering Professional with over 8 years in the tech industry, I bring a rich blend of SaaS customer service, technical problem-solving, and live video and ad operations experience. Advancing my Computer Science studies at Florida International University, I am committed to remaining at the cutting edge of technology. 📈 At Confiant, I significantly enhanced integration processes, contributing to improved client experiences. My background also includes pivotal roles in live video streaming and ad operations, where I addressed complex technical issues and improved operational efficiency. 🎓 I am a proud holder of FIU certifications in 'Leadership Agility' and 'Thinking and Communicating with Data', enhancing my leadership and analytical skills. 🚀 In my role as Senior Solutions Engineer, I combine my passion for software development, customer support, and technical guidance to drive success. I excel in empowering developers and ensuring seamless integration of technology solutions. 🌐 With my diverse skill set in technical support, live video, ad operations, and ongoing education in computer science, my goal is to contribute meaningfully to technological innovation and progress in the tech sector.