Resham Singh Email and Phone Number
Results-driven Equipped with 7 years of experience in the areas of sales, marketing, business operations and development, leading and motivating teams to deliver exceptional customer service. Skilled in resolving customer issues, improving processes, and driving customer satisfaction. Strong communication and leadership abilities.
Square Yards
View- Website:
- squareyards.com
- Employees:
- 2901
-
Senior Territory Business ManagerSquare Yards Apr 2022 - PresentMumbai, Maharashtra, India- Oversee day-to-day operations of 50+ properties, achieving an average occupancy rate increase of 10%within six months.- Implemented cost-saving measures resulting in a 15% reduction in operational expenses.- Analyzed financial performance reports, identifying revenue opportunities leading to a 20% increase inquarterly profits.- Developed targeted marketing strategies, resulting in a 25% increase in leads and a 15% conversion rateimprovement.-Conducted market research, identifying emerging trends leading to the acquisition of 3 new high-valueclients. -
Business Development ManagerByju'S Jul 2020 - Apr 2022Nagpur, Maharashtra, IndiaRevenue Generation: Orchestrated strategies that resulted in the generation of 11 Crores in revenue during my managerial tenure.* Team Leadership: Managed a consistent team of 13 sales professionals, fostering a high-performance culture that contributed significantly to the overall success of the sales department.* Campaign Management: Successfully designed and executed various campaigns utilizing LeadSquared, leading to increased lead generation and subsequently driving revenue growth.* Awards and Recognition: Acknowledged for outstanding managerial performance by receiving the Best Manager Award in 2021, a testament to my leadership skills and contributions to the company's success.Business Development Associate, BYJU'S. Raipur, ChhattisgarhNov. 2018 - July. 2020* Individual Sales Excellence: Demonstrated exceptional sales skills as an individual performer, achieving a noteworthy revenue milestone of 1.2 Crore within the first year.* Rapid Career Advancement: Recognized for outstanding performance and promoted to a leadership role within a year of joining the organization, showcasing leadership potential and dedication to success.* Team Leadership Impact: Led a high-performing team, consistently exceeding targets and achieving a remarkable monthly performance of 17,00,000 contributing significantly to overall team success. -
Customer Success SpecialistByju'S (Think & Learn Pvt. Ltd.) Nov 2018 - Jul 2020Raipur, Chhattisgarh, India-Managed a portfolio of 200+ clients, ensuring their satisfaction and success with BYJU'S products.-Conducted regular check-ins to address client needs and provide personalized support.-Collaborated with sales teams to onboard new clients smoothly and align expectations.- Analyzed usage data to identify improvement opportunities and deliver actionable insights.- Drove a 30% increase in client engagement through proactive strategies.- Facilitated product training sessions to enhance client understanding and utilization.- Acted as a liaison between clients and internal teams, ensuring prompt issue resolution.- Achieved a 95% client satisfaction rating through dedicated support and problem-solving.-Contributed to the development of customer success strategies and best practices. -
Customer Care RepresentativeTtec Jun 2017 - Jun 2018Ahmedabad Area, IndiaClient Relations and Management: Assisted customers with product inquiries, providing accurate and detailed information about product features and benefitsDispute & Escalations: Consistently maintained high customer satisfaction ratings through clear and concise communication, resolving complex technical issues promptly and effectively.
Resham Singh Education Details
-
Master Of Business Administration - Mba -
Electrical And Electronics Engineering
Frequently Asked Questions about Resham Singh
What company does Resham Singh work for?
Resham Singh works for Square Yards
What is Resham Singh's role at the current company?
Resham Singh's current role is Senior Territory Manager | Driving Revenue Growth & Market Expansion.
What schools did Resham Singh attend?
Resham Singh attended Manipal University Jaipur, Bhilai Institute Of Technology Kendri, Raipur.
Who are Resham Singh's colleagues?
Resham Singh's colleagues are Sahil Dobariya, Deepika Sharma, Shyamendra Kumar Tiwari, Asif Patel, Vaibhav Rahate, Suresh Gupta, Venkatesh Kunduru.
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Resham Singh
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Resham Singh
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