Resham Singh Email & Phone Number

Mumbai, Maharashtra, India

- Oversee day-to-day operations of 50+ properties, achieving an average occupancy rate increase of 10%within six months.- Implemented cost-saving measures resulting in a 15% reduction in operational expenses.- Analyzed financial performance reports, identifying revenue opportunities leading to a 20% increase inquarterly profits.- Developed targeted marketing strategies, resulting in a 25% increase in leads and a 15% conversion rateimprovement.-Conducted market research, identifying emerging trends leading to the acquisition of 3 new high-valueclients.

Nagpur, Maharashtra, India

Revenue Generation: Orchestrated strategies that resulted in the generation of 11 Crores in revenue during my managerial tenure.* Team Leadership: Managed a consistent team of 13 sales professionals, fostering a high-performance culture that contributed significantly to the overall success of the sales department.* Campaign Management: Successfully designed and executed various campaigns utilizing LeadSquared, leading to increased lead generation and subsequently driving revenue growth.* Awards and Recognition: Acknowledged for outstanding managerial performance by receiving the Best Manager Award in 2021, a testament to my leadership skills and contributions to the company's success.Business Development Associate, BYJU'S. Raipur, ChhattisgarhNov. 2018 - July. 2020* Individual Sales Excellence: Demonstrated exceptional sales skills as an individual performer, achieving a noteworthy revenue milestone of 1.2 Crore within the first year.* Rapid Career Advancement: Recognized for outstanding performance and promoted to a leadership role within a year of joining the organization, showcasing leadership potential and dedication to success.* Team Leadership Impact: Led a high-performing team, consistently exceeding targets and achieving a remarkable monthly performance of 17,00,000 contributing significantly to overall team success.

Raipur, Chhattisgarh, India

-Managed a portfolio of 200+ clients, ensuring their satisfaction and success with BYJU'S products.-Conducted regular check-ins to address client needs and provide personalized support.-Collaborated with sales teams to onboard new clients smoothly and align expectations.- Analyzed usage data to identify improvement opportunities and deliver actionable insights.- Drove a 30% increase in client engagement through proactive strategies.- Facilitated product training sessions to enhance client understanding and utilization.- Acted as a liaison between clients and internal teams, ensuring prompt issue resolution.- Achieved a 95% client satisfaction rating through dedicated support and problem-solving.-Contributed to the development of customer success strategies and best practices.

Ahmedabad Area, India

Client Relations and Management: Assisted customers with product inquiries, providing accurate and detailed information about product features and benefitsDispute & Escalations: Consistently maintained high customer satisfaction ratings through clear and concise communication, resolving complex technical issues promptly and effectively.

Master Of Business Administration - Mba

Bachelor Of Engineering - Be, Electrical And Electronics Engineering