Customer Support Professional with 2+ years of experience in relevant field leveraging strong communication and patience to deliver exceptional customer service. Proven ability to adapt to new technologies and thrive in a fast-paced environment. Eager to contribute expertise in email support to a growing organisation.My approach is centered on patience and calmness, understanding that every customer interaction is an opportunity to build trust and rapport. I thrive in complex scenarios, where I can leverage my expertise to provide swift resolutions while maintaining a friendly and professional demeanor.What sets me apart is my readiness to embrace emerging technologies. I firmly believe that staying ahead of the curve allows me to better serve our customers, whether it's through AI-powered chatbots, advanced CRM systems, or any other innovative solutions.
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Customer Support ExecutiveBelvilla May 2023 - Oct 2023IndiaAs a Customer Support Executive, I honed my skills in understanding and addressing diverse customer perspectives. My role involved engaging with individuals from various backgrounds, enabling me to tailor solutions to meet their specific needs during interactions. This experience has equipped me with the ability to empathetically comprehend each customer's unique viewpoint and effectively provide personalized solutions. -
Customer Relationship Management SpecialistLokenath Enterprises Oct 2020 - Nov 2022IndiaIn my previous role as Client Management, I honed my expertise in directly interfacing with clients, resolving their issues, and expanding the customer base. Through this experience, I developed a knack for active listening and adept problem-solving, ensuring that client needs were not just met but exceeded.
Soham Das Education Details
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Business/Commerce, General
Frequently Asked Questions about Soham Das
What is Soham Das's role at the current company?
Soham Das's current role is Highly patient & calm, experienced in handling different type of moody customer in complex situations. Skilled in maintaining patience and delivering exceptional customer experience.Interested in Equity analysis as well..
What schools did Soham Das attend?
Soham Das attended Calcutta University, Kolkata.
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Soham Das
Delivery Management| Payment Business Analysis | Iso 20022| Realtime Payments | Resilient Payment Systems |AgileBengaluru3maveric-systems.com, gmail.com, gmail.com
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