Shakti Prakash Dheeraj Email & Phone Number

Bangalore Urban, Karnataka, India

Bangalore

• Conducted KYC programs to understand everyday Operations.
• Set up Product bar testing before Pilot launch.
• Responsible for deployment and expansion planning.
• Worked with Product, Delivery and Tech teams to understand F&Fs.
• Created SOP Docs and Video tutorials in-house saving content creation costs.
• Gathering client’s requirements and feedback for product analysis and improvement.

Bengaluru, Karnataka, India

 Store Opening & Closing Report, Sales Report, Merchandising and Stock Management, Duty Roaster Daily Basis Reporting To ASM.  Reaching Daily and Monthly Goal  Maintaining Operation, Store Hygiene and Product Display  Stock Check Every 15 Days and Controlling Shrinkage.  Greeting to Customers and Discuss About Their Needs And place order and following.

Bangalore

• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
• Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
• Mentored new sales associates to contribute to the store's positive culture.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Strategically scheduled team members to maintain optimal staffing levels at all times.

Bachelor Of Commerce - Bcom, Business/Commerce, General

12Th, Business/Commerce, General, B