Mohsin Abid's Location
Manchester, England, United Kingdom, United Kingdom
About Mohsin Abid
With degrees in BA (Hons) Accounting and Finance and MSc Banking and Finance, and ongoing self-study towards the ACCA professional accounting qualification, I have a strong academic background in finance and accounting. I am committed to pursuing a career in this field and using my skills and knowledge to make a positive impact.In addition to my academic pursuits, I have gained valuable experience through eight years of customer service work in the retail industry. This has allowed me to develop excellent communication skills, an ability to build strong relationships with customers, and an understanding of how to provide high-quality service that meets the diverse needs of different individuals and groups.I have also gained practical experience in data analytics through six months of work in this area. I am excited about the potential for data analytics to provide insights that can inform business decision-making and drive improvements in financial performance.Additionally, I have one year of experience as an accounts assistant, where I was responsible for maintaining financial records, reconciling accounts, and supporting other accounting functions as needed. This experience has given me a solid understanding of how accounting operates within a business and how it can be used to support strategic decision-making.Moreover, as a business owner, I have developed skills in financial management, business strategy, and marketing. I have a strong understanding of the challenges and opportunities that come with starting and growing a business, and I am passionate about using my experience to help others achieve success.Overall, I am a highly motivated and skilled individual with a strong academic background and diverse practical experience in customer service, data analytics, accounting, and entrepreneurship. I am confident that my combination of skills and experience make me an excellent candidate for roles in the financial industry, and I am excited about the potential to use my talents to make a positive impact and drive financial success for individuals and businesses alike.
Mohsin Abid's Current Company Details
Mohsin Abid Work Experience Details
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Company Owner51214 Enterprise LimitedManchester, Gb
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Senior Customer Service AdvisorTesco Jun 2024 - PresentManchester Area, United KingdomAs a Senior Customer Assistant, I was responsible for providing exceptional service to customers, managing customer inquiries and complaints, and ensuring that the team delivered a consistently high standard of service. I worked closely with the store manager to ensure that the store was well-stocked and maintained to a high standard, and was responsible for overseeing the work of junior staff members. Additionally, I was responsible for managing cash and other financial transactions… Show more As a Senior Customer Assistant, I was responsible for providing exceptional service to customers, managing customer inquiries and complaints, and ensuring that the team delivered a consistently high standard of service. I worked closely with the store manager to ensure that the store was well-stocked and maintained to a high standard, and was responsible for overseeing the work of junior staff members. Additionally, I was responsible for managing cash and other financial transactions, reconciling tills, and reporting any discrepancies or issues to management. Throughout my tenure as a Senior Customer Assistant, I developed strong leadership and communication skills, as well as the ability to work effectively under pressure and in a fast-paced environment. I was also able to develop a deep understanding of customer needs and preferences, and was able to contribute to initiatives aimed at improving the overall customer experience. Show less
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Operations SpecialistDpd Uk Oct 2022 - Jun 2024Manchester Area, United KingdomMet health and safety guidelines to maintain compliant working environments for a Multi Route Franchise Company.Improved team performance by conducting reviews and KPI data analysis.Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.Initiated and implemented plans to improve customer relations, quality standards and service efficiency.Led team of 15+ to deliver top-quality service and achieve company targets.Actioned… Show more Met health and safety guidelines to maintain compliant working environments for a Multi Route Franchise Company.Improved team performance by conducting reviews and KPI data analysis.Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.Initiated and implemented plans to improve customer relations, quality standards and service efficiency.Led team of 15+ to deliver top-quality service and achieve company targets.Actioned and resolved guest feedback to boost service quality.Handled guest complaints to protect brand reputation. Show less -
Data Analytics AssistantBdo Uk Llp Feb 2022 - Aug 2022Liverpool, England, United KingdomCollect, clean, and analyze data from various sources to support the work of the Data Analytics teamAssist in the development of data models, dashboards, and visualizations that provide insights into key business metricsCollaborate with cross-functional teams to understand business requirements and develop solutions that meet those needsIdentify trends and patterns in data and provide recommendations for improvements to business processesHelp maintain data integrity and ensure… Show more Collect, clean, and analyze data from various sources to support the work of the Data Analytics teamAssist in the development of data models, dashboards, and visualizations that provide insights into key business metricsCollaborate with cross-functional teams to understand business requirements and develop solutions that meet those needsIdentify trends and patterns in data and provide recommendations for improvements to business processesHelp maintain data integrity and ensure data accuracy across multiple systemsAssist in ad-hoc data analysis and reporting requests from internal stakeholdersStay up-to-date with emerging trends and technologies in data analytics to continually improve the company's data capabilities Show less -
Operational SpecialistDpd Uk Apr 2020 - Feb 2022Manchester Area, United KingdomMet health and safety guidelines to maintain compliant working environments for a Multi Route Franchise Company.Improved team performance by conducting reviews and KPI data analysis.Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.Initiated and implemented plans to improve customer relations, quality standards and service efficiency.Led team of 15+ to deliver top-quality service and achieve company targets.Actioned… Show more Met health and safety guidelines to maintain compliant working environments for a Multi Route Franchise Company.Improved team performance by conducting reviews and KPI data analysis.Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.Initiated and implemented plans to improve customer relations, quality standards and service efficiency.Led team of 15+ to deliver top-quality service and achieve company targets.Actioned and resolved guest feedback to boost service quality.Handled guest complaints to protect brand reputation. Show less
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Customer AssistantTesco Nov 2016 - Apr 2021Manchester, United KingdomAs a Senior Customer Assistant, I was responsible for providing exceptional service to customers, managing customer inquiries and complaints, and ensuring that the team delivered a consistently high standard of service. I worked closely with the store manager to ensure that the store was well-stocked and maintained to a high standard, and was responsible for overseeing the work of junior staff members. Additionally, I was responsible for managing cash and other financial transactions… Show more As a Senior Customer Assistant, I was responsible for providing exceptional service to customers, managing customer inquiries and complaints, and ensuring that the team delivered a consistently high standard of service. I worked closely with the store manager to ensure that the store was well-stocked and maintained to a high standard, and was responsible for overseeing the work of junior staff members. Additionally, I was responsible for managing cash and other financial transactions, reconciling tills, and reporting any discrepancies or issues to management. Throughout my tenure as a Senior Customer Assistant, I developed strong leadership and communication skills, as well as the ability to work effectively under pressure and in a fast-paced environment. I was also able to develop a deep understanding of customer needs and preferences, and was able to contribute to initiatives aimed at improving the overall customer experience. Show less
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Finance And Business Analysis InternHer Handshake Jun 2020 - Aug 2020In my role as a Finance and Business Analyst, I recommended and implemented methods aimed at enhancing the company's efficiency and profitability. I conducted thorough analyses of the company's business model and used my findings to identify areas for improvement, offering suggestions ranging from budget and operations to management. Through data-driven insights, I was able to provide meaningful recommendations that resulted in improved business outcomes, such as increased revenue and reduced… Show more In my role as a Finance and Business Analyst, I recommended and implemented methods aimed at enhancing the company's efficiency and profitability. I conducted thorough analyses of the company's business model and used my findings to identify areas for improvement, offering suggestions ranging from budget and operations to management. Through data-driven insights, I was able to provide meaningful recommendations that resulted in improved business outcomes, such as increased revenue and reduced costs. As a proactive problem-solver, I worked closely with stakeholders across the organization to identify opportunities for growth and expansion, implementing strategies that aligned with the company's long-term goals. Show less
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Course RepresentativeThe Manchester Metropolitan University Sep 2019 - Aug 2020Manchester, United KingdomAttending meetings with the academic staff and other representatives to discuss matters related to the course or program.Gathering feedback from other students on the course or program and communicating it to the academic staff.Raising issues or concerns brought up by students to the academic staff and following up on the progress of their resolution.Providing input and suggestions on ways to improve the course or program.Assisting with the organization of events related to the… Show more Attending meetings with the academic staff and other representatives to discuss matters related to the course or program.Gathering feedback from other students on the course or program and communicating it to the academic staff.Raising issues or concerns brought up by students to the academic staff and following up on the progress of their resolution.Providing input and suggestions on ways to improve the course or program.Assisting with the organization of events related to the course or program, such as study sessions or social events.Promoting the course or program to prospective students and answering questions from potential applicants.Collaborating with other Course Representatives to share best practices and coordinate efforts across courses and programs.Participating in training and development opportunities provided by the university or college to enhance their skills and knowledge. Show less -
Account AssistantEco Tax Accountants Aug 2018 - Sep 2019Manchester, United KingdomAs an Accounts Assistant, I played a key role in the accounting team, assisting with a wide range of financial tasks such as accounts payable, accounts receivable, and bank reconciliations. I was responsible for processing and reconciling invoices, preparing financial statements, and handling any discrepancies or issues that arose. Additionally, I assisted with the preparation of monthly and annual budgets, and provided support for audits and other compliance tasks. Throughout my tenure as an… Show more As an Accounts Assistant, I played a key role in the accounting team, assisting with a wide range of financial tasks such as accounts payable, accounts receivable, and bank reconciliations. I was responsible for processing and reconciling invoices, preparing financial statements, and handling any discrepancies or issues that arose. Additionally, I assisted with the preparation of monthly and annual budgets, and provided support for audits and other compliance tasks. Throughout my tenure as an Accounts Assistant, I developed a strong understanding of financial accounting principles and practices, and honed my skills in areas such as data analysis, attention to detail, and communication. I was also able to contribute to process improvements and other initiatives designed to increase efficiency and accuracy within the accounting department. Show less
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Course RepresentativeThe Manchester Metropolitan University Sep 2017 - May 2018Manchester, United KingdomAttending meetings with the academic staff and other representatives to discuss matters related to the course or program.Gathering feedback from other students on the course or program and communicating it to the academic staff.Raising issues or concerns brought up by students to the academic staff and following up on the progress of their resolution.Providing input and suggestions on ways to improve the course or program.Assisting with the organization of events related to the… Show more Attending meetings with the academic staff and other representatives to discuss matters related to the course or program.Gathering feedback from other students on the course or program and communicating it to the academic staff.Raising issues or concerns brought up by students to the academic staff and following up on the progress of their resolution.Providing input and suggestions on ways to improve the course or program.Assisting with the organization of events related to the course or program, such as study sessions or social events.Promoting the course or program to prospective students and answering questions from potential applicants.Collaborating with other Course Representatives to share best practices and coordinate efforts across courses and programs.Participating in training and development opportunities provided by the university or college to enhance their skills and knowledge. Show less
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Student AmbassadorThe Manchester Metropolitan University Sep 2015 - May 2018Manchester, Greater Manchester, United Kingdom
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Peer MentorThe Manchester Metropolitan University Sep 2016 - Jul 2017Manchester, United Kingdom
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Sale ConsultantNext Jul 2016 - Aug 2016Stockport, United KingdomAdapted sales pitches and presentations to meet bespoke customer requirements.Proactively contacted prospective customers to increase sales. -
Customer AssistantTesco Plc May 2015 - Dec 2015Manchester, United KingdomResolved customer issues using strong interpersonal skills and conflict resolution techniques.Answered customer telephone calls promptly and improved on-hold wait times.Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.Adhered strictly to policies and procedures for continued company compliance.Assisted customers… Show more Resolved customer issues using strong interpersonal skills and conflict resolution techniques.Answered customer telephone calls promptly and improved on-hold wait times.Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.Adhered strictly to policies and procedures for continued company compliance.Assisted customers with varying questions using product knowledge and service expertise.Documented customer interactions and prepared paperwork for follow-up actions.Cultivated customer loyalty through exceptional service, promoting repeat custom and improved sales.Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs. Show less
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Campus AmbassadorXaverian Sixth Form College Apr 2013 - Jun 2014
Mohsin Abid Education Details
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Xaverian 6Th Form CollegeAccounting And Business/Management -
Cedar Mount High SchoolGcse
Frequently Asked Questions about Mohsin Abid
What company does Mohsin Abid work for?
Mohsin Abid works for 51214 Enterprise Limited
What is Mohsin Abid's role at the current company?
Mohsin Abid's current role is Company Owner.
What schools did Mohsin Abid attend?
Mohsin Abid attended The Manchester Metropolitan University, Acca, The Manchester Metropolitan University, Xaverian 6th Form College, Cedar Mount High School.
Who are Mohsin Abid's colleagues?
Mohsin Abid's colleagues are Roy Ferguson, Nic Smith, Esha Tumber, Ethan Elias, Geetika Sharma, Buddy Foster, Desi Davidson.
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