• Key Member of the Central MIS Team• Bank’s Financial Position Analysis.• Presentation for Division and Business Meeting.• Correspond and Prepare Monthly, Quarterly andYearly Report for Bangladesh Bank.• Contributed in Preparing Bank’s Monthly and YearlyFinancial Accounts and Statements.• Contributed in Preparing Bank’s Yearly Budget.

• Leading a team of 27 volunteer with a target of raising taka 100,000 each year.• Train new volunteers and encourage to raise fund.• Managing all sorts of account matters• Completing regular cash checks against our monthly budget target.• Organize fundraising and social development events.

• Maintenance /Posting of General Ledger/ Subsidiary Ledger/ Transfer Ledger/ Profit-Loss position.• Preparation of Daily Affairs/ Weekly Position/monthly position to Head Office & other authorities.• All types of transactions related to Accounts.• Maintenance of Voucher Register, Profit-Loss Register, Stationery Register, Computer Related Stationery, Income-Expenditure ledger etc.• Timely preparation of all types of statements related to Head Office, Bangladesh Bank & other authorities.• Timely payment of logistic Bills i.e., Electricity, Water, Telephone, Warehouse, liveries & uniform etc.• Timely preparation of Compliance of Audit & Inspection reports of Head Office & BangladeshBank and actingto rectification of audit objections.• Maintenance of internet banking.• Conduct marketing with the strategy for attracting new business and deposit for the branch to achieve thebranch target fixed by head office.

• Developing and implementing social media strategies• Creating and publishing social media content.• Managing social media accounts.• Negotiate deals and close sales with customers.• Keep accurate records of customer interactions and sales data.• Meet or exceed sales targets and goals.• Communicate effectively with customers and team members.

• Managed records and receipts.• Reconciled daily, monthly, and yearly transactions.• Prepared monthly bills of the clients (Clients incl. British American Tobacco, Shell, Akij Essentials Ltd, Beximco, Business, etc.)• Acted as a Central Coordinator of Aki Essentials Limited Proiect.• Developed strategic long-range plans to achieve strategic objectives.• Prepared regular financial and administrative reports.• Prepared regular reports on expenses and office budgets.• Prepared yearly budget.

• Prepared the shift plan and organized the team on shift to achieve targets.• Provided effective and timely customer care to customers.• Responded to customer enquiries and complaints in writing, telephone, and face to face.Monitored staff performance and coaching where necessary.• Checked daily emails and reported to head office before end of the shift.• Reviewed Team Member objectives where applicable.• Lead the shift and motivate the team to drive average transaction.• Trained the team on brand standard.• Identified underlying causes of issue and seek to resolve.